Food & Beverage Outlets Operations Manager
National Black MBA Association, Kansas City, MO, United States
Overview
Located within walking distance of Nationwide Arena and the Arena District, Hyatt Regency Columbus offers 633 renovated guest rooms and spacious suites with 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps from the Short North Arts District, a hotel in which to meet and play in downtown Columbus.
Because we are looking for a
Food and Beverage Outlets Manager!
What does the ROLE entail?
Responsible for staffing, scheduling, coaching and cash handling for 3 Outlets: Big Bar on 2, Market Stand Café Restaurant, and Perks Coffee & More
Liaison between our culinary team and front of house operations
Maintain guest room inventory & stocking
Coach and counsel a team of more than 20 colleagues, to reflect Hyatt Service Standards and Procedures
Demonstrate fundamental food and beverage knowledge
Ensure all operations and cash handling are done per policies and procedures
Maintain excellent communication and coordination with all hotel departments
Analyze, investigate, and resolve guest complaints
Coach and motivate colleagues to achieve service standards
Ensure proper staffing levels for customer service goals
Ensure compliance with necessary state & local health guidelines as well as internal audits
Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Your EXPERIENCE:
Demonstrated ability to lead, motivate and coach a team
A minimum of 3+ years of experience in hotel food and beverage management or equivalent
Strong and concise verbal and written communication skills
Unafraid of food and beverage related tasks, projects and responsibilities
Must possess excellent organizations, interpersonal and administrative skills
A fun and energized person with a creative mindset
Committed to delivering a high level of customer service
Must be proficient in general computer knowledge
Proven experience in managing and maintaining beverage costs to align with budgetary goals
Demonstrates ability to develop and implement strategies for cost control and revenue enhancement
Demonstrates ability to develop and implement strategies to maintain hotel standards and meet hotel scores consistently
Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
What’s in it for YOU?
General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation days + PTO Days
Discounts on dry cleaning
Connect with thousands of National and Local Partners for Various Discounts
Free COTA Bus Pass
Discounted monthly parking passes for Downtown parking
Family Events and Recognition Celebrations
Wellbeing:
Our purpose is to care for people so they can be their best – and wellbeing is the ultimate realization of our purpose
To support our colleagues mental wellbeing we provide access to the Headspace App for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities throughout the year
Education assistance of up to $1,000 per year toward personal growth and development
Your MINDSET:
A team player with a good portion of personality
Enthusiasm and a hands-on mentality
A true representative of the company to customers, employees, and the public
A team player with a hands-on mentality and a love for hospitality
A true support for our customers
Are WE what YOU are looking for? If the answer is YES, please apply. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Located within walking distance of Nationwide Arena and the Arena District, Hyatt Regency Columbus offers 633 renovated guest rooms and spacious suites with 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps from the Short North Arts District, a hotel in which to meet and play in downtown Columbus.
Because we are looking for a
Food and Beverage Outlets Manager!
What does the ROLE entail?
Responsible for staffing, scheduling, coaching and cash handling for 3 Outlets: Big Bar on 2, Market Stand Café Restaurant, and Perks Coffee & More
Liaison between our culinary team and front of house operations
Maintain guest room inventory & stocking
Coach and counsel a team of more than 20 colleagues, to reflect Hyatt Service Standards and Procedures
Demonstrate fundamental food and beverage knowledge
Ensure all operations and cash handling are done per policies and procedures
Maintain excellent communication and coordination with all hotel departments
Analyze, investigate, and resolve guest complaints
Coach and motivate colleagues to achieve service standards
Ensure proper staffing levels for customer service goals
Ensure compliance with necessary state & local health guidelines as well as internal audits
Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Your EXPERIENCE:
Demonstrated ability to lead, motivate and coach a team
A minimum of 3+ years of experience in hotel food and beverage management or equivalent
Strong and concise verbal and written communication skills
Unafraid of food and beverage related tasks, projects and responsibilities
Must possess excellent organizations, interpersonal and administrative skills
A fun and energized person with a creative mindset
Committed to delivering a high level of customer service
Must be proficient in general computer knowledge
Proven experience in managing and maintaining beverage costs to align with budgetary goals
Demonstrates ability to develop and implement strategies for cost control and revenue enhancement
Demonstrates ability to develop and implement strategies to maintain hotel standards and meet hotel scores consistently
Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
What’s in it for YOU?
General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation days + PTO Days
Discounts on dry cleaning
Connect with thousands of National and Local Partners for Various Discounts
Free COTA Bus Pass
Discounted monthly parking passes for Downtown parking
Family Events and Recognition Celebrations
Wellbeing:
Our purpose is to care for people so they can be their best – and wellbeing is the ultimate realization of our purpose
To support our colleagues mental wellbeing we provide access to the Headspace App for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities throughout the year
Education assistance of up to $1,000 per year toward personal growth and development
Your MINDSET:
A team player with a good portion of personality
Enthusiasm and a hands-on mentality
A true representative of the company to customers, employees, and the public
A team player with a hands-on mentality and a love for hospitality
A true support for our customers
Are WE what YOU are looking for? If the answer is YES, please apply. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr