VP of AI-Driven Client Support & Operations

Illumia is seeking a Vice President of Client Support in Atlanta, Georgia. This key leadership role involves transforming customer support into a strategic advantage and establishing operational excellence. The ideal candidate will have over 12 years of experience, including 5 years at a VP level, ideally in complex environments such as healthcare or higher education. A deep understanding of generative AI tools is essential, along with strong data orientation and mentoring capabilities.
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