Mediabistro logo
job logo

Payroll and Benefits Manager

Thinkgood, Long Beach, CA, United States


Job Description
Posted Monday, April 27, 2026 at 7:00 AM

Payroll and Benefits Manager
About Goodwill SOLAC
Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County.

We are proud, equal opportunity employers. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Summary Description
Under the direct supervision of VP of Human Resources and Compliance the Payroll and Benefits Manager oversees payroll processing, manages employee benefits programs, and ensures compliance with federal, state, and local regulations.

Exemplary Duties / Responsibilities
Manage Payroll Operations

Oversee the end-to-end payroll process, including data entry, processing, distribution, retro checks, and off-cycle payrolls, ensuring accuracy and timeliness in compliance with federal, state, and local regulations.

Communicate with all levels of management to ensure timecards, entitlements, and bonuses are inputted for each pay cycle.

Audit payroll records by reviewing pay codes, changes to deductions, employee personal information, and personnel transaction authorization forms and resolve any discrepancies.

Maintain and complete biweekly payroll deductions for all health insurance benefits, Family Medical Leave Act, Leave of Absences, and workers compensation for those on leave.

Manages compliance and proper handling of wage garnishments.

Work with the Accounting and HR department to set up new hire and terminated employees, direct deposit, garnishment, and all required deductions.

Monitor all leaves of absence to ensure proper timekeeping and payroll deduction with appropriate separation of duties.

Benefits Administration

Leads open enrollment and administers employee benefits programs such as health, dental, vision, and ancillary insurances, including data feeds to HRIS System.

Coordinating with external vendors and ensuring compliance with applicable laws.

Conducts benefits reconciliation and auditing for all lines of insurance for accuracy and reduction of risk.

Ensure benefit invoices are audited for accuracy and timely processing.

Prepare and maintain biweekly employee census reports.

Managing benefits continuation for negotiated circumstances such as severances, leaves, continued wages, or other occurrences as assigned.

Responsible COBRA administration process and assisting with required termination documentation.

Compliance and Reporting

Advise management on needed actions to comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Create, prepare, and maintain accurate payroll and benefit files and reports for management and third parties as needed.

Conduct audits, prepare reports for internal and external use, and ensure adherence to labor laws including responsible for all pay data and benefit reporting, including but not limited to ACA, COBRA, IRS, FLSA, EEOC, and local tax requirements.

Performs annual compliance reporting responsibilities, including the preparation, maintenance, and submission of required regulatory reports. Ensuring accuracy, timeliness, and compliance with recordkeeping requirements.

Manage confidential documents and maintain confidentiality and discretion.

Employee Support

Function as a liaison for employees regarding payroll and benefits inquiries, resolve discrepancies, and provide guidance on policies and procedures.

Communicate payroll and benefits deadlines to management and employees.

Post required documentation and ensure distribution of employee notices.

Participate in new hire orientation for the education of benefits program and payroll processes.

Policy Development

Develop, document, and implement payroll and benefits policies aligned with organizational goals, and recommend improvements to enhance efficiency and employee satisfaction.

Collaboration and Leadership

Work closely with management, HR, and finance departments to ensure accuracy and integrity of payroll/HR database.

Collaborate as a team with service providers in implementing software and developing appropriate workflows to ensure best practices and established.

Conduct training for payroll and benefits for new hires and on-going as needed.

Support Finance department by performing other accounting, financial, or administrative tasks as may be required from time to time.

Performs other related duties as required and assigned

Minimum Qualifications
Education/Experience

Bachelor’s degree in Human Resources Management, Accounting/Accounting Information Systems, Business Administration, or a related field.

3 - 5 years of payroll management experience or benefits administration, with prior experience managing a team or payroll systems.

Knowledge & Skills

Decision Making: accepts responsibility, takes initiative, applies analytical skills to solving problems and making decisions.

Supervision: ability to work independently with minimal supervision.

Skills: Strong analytical, communication, and critical thinking skills; proficiency with payroll and HR software knowledge of employment law and benefits regulations.

Knowledgeable in federal, state, and local laws/regulations related to payroll issues.

Software(s) & System(s)

Ceridian Dayforce

License/Certifications

Valid CA Driver’s License, being willing and able to produce a valid registration upon demand.

Certified Payroll Professional (CPP) or equivalent is preferred.

Preferred Qualifications
Education/Experience

1-2 years of benefits administration

License/Certifications

Certified Payroll Professional (CPP) or equivalent

Valid CA Driver’s License, being willing and able to produce a valid registration upon demand.

Core Competencies

Confidentiality & Ethics - Maintains complete confidentiality of all divisions and employee records/files and employee verifications, reviewing the quarterly. Ensure personnel and legal files are compliant with document retention policies and HR standards. Decision making is based on fair, firm, and consistent processes and procedures.

Employee Relations/Problem-Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and situations.

Payroll & Information Systems Understanding - knowledge of the characteristics and capabilities of payroll specific and general information systems.

Financial Compliance & Management Skill - the ability to monitor regulatory and compliance requirements. Allocate and control financial resources in support of the local Goodwill’s mission.

This job posting should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

#J-18808-Ljbffr