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Assistant Manager

Workstream, Midlothian, VA, United States


Job Qualifications

Must be 18 years of age or older

Must have a valid driver's license and reliable transportation

Ability to work a minimum of 16 hours per week (if part-time)

Benefits

FREE meals on the clock and 50% off meals off the clock

Team member recognition program

Team member referral bonus

Flexible Hours

Responsibilities
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

Zaxby's U

Zaxby’s Front of House Development Plan

Zaxby's Back of House Development Plan

Hands-on stations training

Provide friendly, enthusiastic service for all guests

Promptly greet guests as they enter and thank them as they leave

Maintain awareness of current promotions

Explain menu items, answer questions, and suggest additional items

Enthusiastically represent the Zaxby’s brand

Accurately complete orders and guest transactions

Enter guest orders accurately into the point-of-sale system

Accept payments, operate cash registers, and maintain receipts

Handle cash payments, count and verify tills, and record totals appropriately

Maintain a clean, safe, welcoming environment

Clean and maintain guest areas, including dining room, counters, bathrooms, and building exterior

Maintain equipment and inform management of maintenance needs

Stock paper goods, condiments, serve ware, and beverages

Keep work areas clean and organized

Accurately complete, package, and present guest orders

Other work assigned

Capabilities Requirement

Manage all personnel on each shift, including cashiers and cooks.

Inventory management: the management of food costs.

Ensure that all daily, weekly, monthly, and quarterly tasks and checklists are being completed correctly.

Hiring and scheduling staff to provide a quality guest experience while managing labor expense.

Ensure that daily cash drawers, safe, and credit cards are balanced.

Operate the store to meet or exceed the budgeted operating goal.

Ensure that all product quality standards are met.

Create an environment of quality within your store.

Lead and develop team (respectfully) by example, and coach the performance of others.

To be the captain of your S.H.I.P., utilizing our Core Values

Core Values

S tewardship

H ospitality

I ntegrity

P artnership

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