Customer Service Associate
Manpower Group (USA), Lehi, UT, United States
Our client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer Support team supporting clients and customers. The ideal candidate will have excellent communication skills, patience, and adaptability, which will align successfully in the organization.
Job Title:
Customer Service Associate
Location:
Sandy, UT (75 W Town Ridge Parkway)
Pay Range:
$19–$21/hr
Shift:
Training: First 2 weeks, and Nesting 1-2 weeks, 7:00 AM–4:00 PM (1-hour lunch). After training schedule: 3 associates: 8:00 AM–5:00 PM, 4 associates: 9:30 AM–6:30 PM
What's the Job?
Provide exceptional customer support via phone, email, and chat channels
Handle de-escalated customer inquiries with patience and professionalism
Assist clients with account information and troubleshooting
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve service quality and efficiency
What's Needed?
1–2 years of customer service experience preferred
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Job Title:
Customer Service Associate
Location:
Sandy, UT (75 W Town Ridge Parkway)
Pay Range:
$19–$21/hr
Shift:
Training: First 2 weeks, and Nesting 1-2 weeks, 7:00 AM–4:00 PM (1-hour lunch). After training schedule: 3 associates: 8:00 AM–5:00 PM, 4 associates: 9:30 AM–6:30 PM
What's the Job?
Provide exceptional customer support via phone, email, and chat channels
Handle de-escalated customer inquiries with patience and professionalism
Assist clients with account information and troubleshooting
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve service quality and efficiency
What's Needed?
1–2 years of customer service experience preferred
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