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Assistant Manager

HavenCORE Property Management, Bell Gardens, CA, United States


Education LevelHigh School* Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.* Assist in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan.* Assist in maintaining property waiting list in accordance with Tenant Selection Plan.* Process applications for housing in accordance with properties affordable housing covenants.* Assist in preparing deposits for banking and making daily bank runs.* Post resident payments into Yardi in a timely manner.* Assist Community Manager in preparing management required month end reports.* Assist Community Manager in maintaining work orders and posting in Yardi.* Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.* Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met.* Prepare late notices and notices to pay rent.* Assist Community Manager with legal proceedings.* Assist in showing available units.* Maintain general office and resident files.* Take a proactive role in shopping the competition and marketing.* Assist residents at all times when requested.* Record traffic in software program on a daily basis.* Follow up with Guest Cards or a “Thank-You” response within twenty-four (24) hours of the visit with the prospect.* Respond to all resident complaints in a timely and professional manner.* Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.* Other duties as requested.* Assist Community Manager in maintaining 100% occupancy at all times.* Ensure residents are provided a clean, safe and well maintained community.* Maintain positive relations with CORE internal departments.* Assist Community Manager in processing annual re-certifications within established timelines.* Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.* Encouraged to take company sponsored

TCS certification is required for promotion to a Community Manager position.* High school education or equivalent is needed with proficiency in both verbal and written communication skills.* Minimum 1 to 2 years working in property management, preferably in an affordable housing environment.* Minimum one year working in an administrative position.* Understanding and comprehension of budgeting.* Minimum of one year working in a customer service environment.* Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.* Basic bookkeeping and general mathematical principles.
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