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Lead Front Desk Receptionist

Ozarkregionalveincenter, Rogers, AR, United States


Patient Experience Team Member (Lead Front Desk Receptionist) – The Edge Men's Health Clinic
Award-Winning Team | Growth Opportunity | Monday–Thursday Schedule

The Edge Men's Health Clinic-recently named

2025 Best of Northwest Arkansas: Men's Clinic -is seeking a polished, energetic, and service-driven

Patient Experience Team Member

to join our growing team.

We are part of a highly respected network of healthcare practices, alongside

Renew Aesthetics (2025 Best Weight Loss Clinic)

and

Ozark Regional Vein & Artery Center (2025 Best Vein Center) . Together, we are known for delivering exceptional patient care, innovative treatments, and a premium experience.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating a welcoming and efficient front office experience, we would love to meet you.

What You'll Do

Greet patients warmly and create a positive, professional first impression

Deliver a high-touch, concierge-style experience throughout the patient visit

Manage front desk communications including phone calls, texts, emails, and inquiries

Coordinate and optimize the appointment schedule to ensure smooth clinic flow

Handle scheduling changes with professionalism, empathy, and efficiency

Assist with patient check-in/check-out and accurately process payments

Educate patients on services, promotions, and products as appropriate

What We're Looking For

Friendly, polished, and professional presence

Strong communication and interpersonal skills

Ability to multitask and stay organized in a busy environment

High attention to detail and accuracy

Comfortable using multiple systems (e.g., scheduling software, Word, Excel)

Team-oriented with a positive, adaptable mindset

Qualifications

Minimum

2 years of medical scheduling or front office experience

(required)

Minimum

2 years of computer experience

(required)

Bilingual (English/Spanish) preferred

Schedule & Work Environment

Monday–Thursday | 7:00 AM – 4:00 PM

30-minute unpaid lunch

In-person role located in

Rogers, AR

Compensation & Benefits

$18–$20/hour , depending on experience

401(k)

Health, dental, vision, and life insurance

Disability insurance

Paid time off

Why Join Us

Be part of an

award-winning, growing organization

Work in a collaborative, team-oriented environment

Opportunity for growth across multiple specialty clinics

Consistent weekday schedule with long weekends

Location Requirement

Applicants must be able to reliably commute to

Rogers, AR 72758

or relocate prior to start.

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