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Business Operations Lead, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations

Amazon, Austin, TX, United States


Business Operations Lead, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations
Job ID: 10404654 | Amazon Web Services, Inc.

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. It is a pivotal role that enables significant business impact through direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, operations support, and ensuring data quality.

The role will lead formalization of financial and business reporting for the Education and State and Local Government team within WWPS. It includes being a strategic partner to the sales team, owning requirements for various dashboards, and advising on operational metrics and key performance indicators to support rapid growth of the AWS public sector business.

Key job responsibilities

Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting

Provide strategic analysis and year-over-year, quarterly and monthly trend analysis

Conduct market and industry analysis for education and state and local government markets

Help author narratives and provide data insights and analysis for Quarterly Business Reviews

Provide sales operations support to cross‑functional teams across SLG/EDU, including Greenfield Acceleration, Marketplace, Specialists, CSMs and act as primary backup and SME to support field operations analysts during peak seasons

Own the annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams

Operate as a strategic partner to the Operations leader for SLG/EDU

Work closely with Finance to support headcount management

Basic Qualifications

10+ years of Microsoft Excel experience

Bachelor's degree or equivalent

Experience developing and implementing systems/tools used for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent

Preferred Qualifications

Experience using Salesforce (or other CRM tool) or BI tools

Experience presenting to senior leadership

Compensation
USA, TX, Austin - $133,900.00 - $181,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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