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Business Operations Lead - Federal, WWPS Business Operations, Federal

Amazon, Seattle, WA, United States


Business Operations Lead - Federal, WWPS Business Operations, Federal
Job ID: 10404651 | Amazon Web Services, Inc.

AWS is seeking a driven and talented Business Operations Lead to play a critical role on our Worldwide Public Sector Business Operations team. This role serves as a key coordination point between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for driving scalable operational mechanisms, creating strategic narratives, and running the operational cadence to drive growth in secure government regions. Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision‑making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, and superior communication skills, along with a passion for pursuing operational excellence. This position requires that the candidate selected be a US Citizen.

Key Responsibilities

Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting

Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment

Develop performance reviews that encompass key metrics to be reviewed with senior Sales Directors and WWPS leadership team in order to drive and manage the business

Build with GenAI to streamline existing processes

Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business

Work with territory planning, segmentation & quota development

Assist in the creation and management of sales compensation plans, headcount tracking, and management

Help WWPS Operations balance short‑term tactical goals with long‑term strategies

Basic Qualifications

Bachelor’s degree or equivalent

5+ years of experience in the areas of finance, business management and/or sales operations in mid‑to‑large scale global Sales Organization

3+ years of experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting

3+ years of experience using BI tools, CRM software, and excel

Candidate must be a US Citizen

Preferred Qualifications

Experience presenting to senior leadership

Master's degree or equivalent

Familiarity with Public Sector and knowledge of government acquisitions along with applicable mandates and policies that govern the process

Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data‑driven analyses to support and grow a business

Salary

USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually

USA, VA, Herndon - 133,900.00 - 181,200.00 USD annually

USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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