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Assistant Manager, Packaging Quality Assurance (SAPB)

Boston Beer, Breinigsville, PA, United States


Assistant Manager, Packaging Quality Assurance (SAPB)
Job Description
We are currently hiring an Assistant Manager, Packaging Quality Assurance in Breinigsville, PA.

The Assistant Quality Manager leads the brewing/microbiology and/or packaging quality assurance functions. This role is responsible for leading a team of QA technicians to support a laboratory and production operation. The position requires technical expertise in Food Safety, Quality Management Systems, Laboratory Management, Processing (Brewing and Blending) Microbiology and Packaging. The individual in this role must be skilled at teamwork, cross functional influence and collaboration. The qualified candidate must be outgoing, flexible, energetic, results-oriented and have a passion for developing people and processes.

What You’ll Brew

Managerial Responsibilities: The position has from 1-15 direct reports

Partner with manufacturing functions for example brewing, blending, packaging, warehouse, maintenance and engineering to implement and maintain and improve food safety and quality management processes and verify their effectiveness

Ensure compliance with regulatory agencies including TTB, FDA, state and local authorities

Lead and/or facilitate the Brewery Food Safety and HACCP Teams

Lead verification and validation of HACCP program

Lead and manage team of Quality Technicians including ongoing performance and professional development

Supervise laboratory personnel and ensure accuracy and timeliness of results

Develop and support a culture of food safety and quality

Collect, review and interpret food safety and quality performance data to identify, correct non-conformances and support process improvement

Manage and coordinate the non-conforming process and make material and product dispositions

Perform regular verification of process efficacy through audits, verifications and coordination of external lab testing

Generate, interpret and distribute daily, weekly and monthly quality reports including KPIs

Provide technical expertise, support and troubleshooting for laboratory instrumentation and processes

Oversee laboratory inventory management process

Develop and maintain Standard Operating Procedures including laboratory and production QC checks

Develop and deliver training on new or revised processes and SOPs

Perform sanitation, GMP and process audits and ensure food safety and quality standards are met

Host third party regulatory, food safety, quality visits and audits

Perform material, ingredient and product evaluations including sensory evaluation

Lead and facilitate problem solving teams and improvement efforts using formal tools such as CAPA and/or RCA tools

Manage and track trials including observation, data collection, reporting and interpretation of results

Monitor consumer complaints and lead improvement initiatives

Evaluate test results on incoming materials or ingredients and partner with the supplier quality and procurement functions

Fill the role of other Assistant QA Managers and QA Manager during absences

Leadership Responsibilities

Responsible for the hiring, onboarding, training, and retaining of engaged & high-performing coworkers.

Ensures that direct reports are provided with clear expectations & direction and are empowered and held accountable to achieve their goals and perform their jobs.

Builds a collaborative & results-oriented team by resolving conflicts as they arise, removing roadblocks, inspiring people to action, and helping the team to decide to change and/or make changes.

Provides regular and meaningful feedback to coworkers through development, coaching, and comprehensive performance reviews that focuses on learning, growth and continuous improvement.

Working Conditions

There is frequent exposure production environments

Subject to loud and constant noise

Non-environmentally conditioned spaces which may lead to extreme hot and cold

Operating environment is complex and densely populated with production equipment and forklifts that necessitates high situational awareness

Work overtime as needed which may require 12-hour days, weekends, and holidays

Operating environment is complex and densely populated with production equipment and forklifts that necessitates high situational awareness

Minimum Qualifications

Undergraduate Technical Science degree preferably Food Science, Chemistry, Biology, Microbiology, Engineering or Brewing Science

Minimum of 3 years of supervisory experience in food and beverage manufacturing industry

Minimum 1 year experience working in operations department (brewing, batching, blending, packaging or warehousing)

Experience with laboratory management

Ability to clearly articulate strategies, objectives, plans, concepts, philosophies and recommendations.

Experience managing analytical and microbiology laboratories

Experience with GFSI, SQF preferred

HACCP Certified, PCQI certified

Experience with statistical evaluation of production data, control charts etc.

Effective verbal & written communication skills

Ability to work with all levels of management in multi-functional departments.

Proven analytical, problem-solving, and project management skills.

Ability to be flexible and shift priorities in a constantly changing, fast-paced work environment.

Demonstrated ability to be successful in a collaborative team environment.

Comfortable taking leadership role and able to effectively influence others.

Highly effective multi-tasker; resourceful with a “get-it-done, can-do” attitude.

Able to impact and effect positive change with a flexible, open-minded, positive approach.

Physical Demands

All production roles are required to pass a pre-employment physical exam to comply with their specific role requirement(s)

Certain roles may require the use of a respirator and passing the associated fit test

Ability to lift up to 50lbs, sometimes repeatedly

Regular walking and standing for long periods of time (up to 11 hours a day) on concrete, metal and grated surfaces

Responsibilities may require crouching, stepping over, crawling under, bending, twisting, climbing and reaching above head and shoulders repeatedly throughout the day

Responsibilities may require climbing flights of stairs, working from heights or on elevated platforms

Ability to wear assigned PPE (safety shoes, gloves, facemask, hearing protection and hard hat)

Established dexterity so you can handle materials, operate equipment and interface with computer systems with precision

Some roles (e.g., forklift operator) may be required to sit for a prolonged period of time and have strong peripheral vision and depth perception

The overall nature of the position requires light physical exertion intermixed with regular and sometimes extended time in hot and cold environments

The individual must be able to walk, climb stairs, bend under conveyors and step over conveyors in a production environment for extended periods

Occasionally lift and move boxes up to 50 lbs.

Preferred Qualifications

MS or MBA a plus

Level: 7M

At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the salary range is between $82,000 and $141,000. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too. In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available:

Free financial coaching

Health & wellness program and discounts

Free beer!

*Talk to your recruiter about eligibility

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