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Records Management Specialist (Federal/FOIA Experience Required) - Onsite in Was

Booker DiMaio, LLC, Washington, District of Columbia, United States


This job is onsite in Washington, DC (20024)
Selected candidate must be able to get a Public Trust clearance.

We are seeking a Records Management Specialist to support a federal client in Washington, DC. This role is responsible for managing records lifecycle operations, supporting Freedom of Information Act (FOIA) and Privacy Act (PA) requests, and ensuring compliance with federal records management, privacy, and information governance requirements. The position operates within a structured federal environment and requires strong attention to detail, accuracy, and process discipline.

The ideal candidate has hands‑on experience supporting federal records programs, FOIA workflows, and enterprise content and case management systems such as SharePoint and Salesforce.

Key Responsibilities

Manage records lifecycle activities including creation, maintenance, retention, and disposition in accordance with federal records management requirements

Support Freedom of Information Act (FOIA) and Privacy Act (PA) request processing including intake, tracking, document retrieval, coordination, and response preparation

Maintain, organize, and administer records within SharePoint and other enterprise content management systems

Support Salesforce CRM system operations including data maintenance, workflow support, and reporting activities

Assist in the development of FOIA and records management reports, dashboards, and compliance tracking metrics

Support data governance initiatives to ensure accuracy, accessibility, and compliance of records and information assets

Collaborate with legal, compliance, and program teams to ensure adherence to federal records retention and disclosure requirements

Assist in developing and maintaining records management policies, procedures, and workflows

Support system improvements and integrations across records management and CRM platforms

Maintain records indexes, compile reporting data, and support structured information management processes

Provide user support and guidance on records management systems, workflows, and processes

Ensure deliverables are accurate, complete, and reviewed for consistency and quality

Execute PowerShell scripts to support reporting, data extraction, and records management automation tasks

Required Qualifications

High school diploma or equivalent required; associate or bachelor’s degree in Information Management, Library Science, Information Systems, or related field preferred

3+ years of experience in records management, FOIA processing, Privacy Act support, or information governance

Government experience required

Experience supporting federal records management programs, FOIA processes, and compliance workflows

Hands‑on experience with:

Microsoft SharePoint (content management, permissions, and site administration)

Microsoft 365 environments

Salesforce CRM or similar enterprise case management systems

Records management or electronic content management systems

Reporting and data tracking tools

Familiarity with FOIA and Privacy Act processes, requirements, and timelines

Strong understanding of federal records retention policies and compliance standards

Strong organizational skills with ability to manage multiple priorities in a deadline‑driven environment

Strong written communication, documentation, and proofreading skills

Ability to maintain accuracy and consistency in structured records and reporting environments

Desired Qualifications

Experience with PowerShell scripting or automation for reporting and records management tasks

Experience supporting federal audits, compliance reviews, or legal discovery processes

Familiarity with electronic records management systems (ERMS)

Advanced Salesforce experience including workflow configuration or reporting

Experience supporting data governance or information governance programs in enterprise environments

Exposure to federal compliance frameworks such as NIST, FISMA, or Privacy Act implementation support

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