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Billing & Operations Specialist

Jobgether, Hungary, CT, United States


This role plays a key part in ensuring accurate financial operations and smooth service‑to‑billing workflows within a service‑based business environment. You will be responsible for managing end‑to‑end billing processes, maintaining financial accuracy, and supporting operational efficiency across field service activities. The position combines accounting, operations, and systems coordination, requiring close attention to detail and strong process discipline. You will work extensively with tools like QuickBooks and service management platforms to ensure invoicing, reconciliation, and reporting are executed without errors. This is a highly operational role where your work directly impacts cash flow visibility, financial integrity, and business efficiency. You will collaborate with field and operations teams to ensure alignment between delivered services and billed work. The environment is fast‑paced, structured, and focused on continuous process improvement.

Accountabilities
In this role, you will oversee billing accuracy, financial reconciliation, and operational support processes to ensure smooth and reliable financial workflows. You will act as a key point of control between service delivery systems and accounting records, ensuring all transactions are correctly captured and processed. Key responsibilities include:

Managing QuickBooks operations including reconciliations and month‑end closing activities

Generating, issuing, and tracking quotes and invoices using service management tools such as Skimmer or similar platforms

Ensuring accurate synchronization of data between operational systems and accounting tools

Handling accounts receivable processes, including follow‑ups on overdue and failed payments

Maintaining clean, accurate financial records and resolving discrepancies in billing or reporting

Developing, documenting, and improving SOPs for billing and operational workflows

Supporting general administrative and operational tasks across the business

Collaborating with field and operations teams to ensure correct job costing and billing accuracy

Requirements
You bring hands‑on experience in billing, accounting operations, and service‑based business environments, along with strong technical proficiency in financial systems. You are detail‑oriented, organized, and comfortable working independently in a remote setup. Key requirements include:

Proven experience working with QuickBooks, including reconciliation and month‑end close processes

Experience in field service industries such as pool maintenance, HVAC, plumbing, or similar sectors

Familiarity with service management platforms like Skimmer, Jobber, or Housecall Pro

Strong attention to detail with high accuracy in financial data handling and reporting

Tech‑savvy mindset with the ability to quickly learn new tools and systems

Experience in creating SOPs and improving operational or financial processes

Strong communication and organizational skills

Ability to work independently in a fast‑paced, remote environment

Benefits

Fully remote role with flexibility to work from anywhere

Opportunity to work with international, service‑based business teams

Exposure to operational finance, billing systems, and process optimization

Career growth opportunities in operations, finance, and business systems roles

Ongoing support and structured onboarding

Tailored compensation aligned with experience and expectations

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