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Billing & Operations Specialist

Jobgether, Italy, NY, United States


Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Billing & Operations Specialist in Italy.
This role plays a key part in ensuring accurate financial operations and smooth service-to-billing workflows within a service-based business environment. You will be responsible for managing end-to-end billing processes, maintaining financial accuracy, and supporting operational efficiency across field service activities. The position combines accounting, operations, and systems coordination, requiring close attention to detail and strong process discipline. You will work extensively with tools like QuickBooks and service management platforms to ensure invoicing, reconciliation, and reporting are executed without errors. This is a highly operational role where your work directly impacts cash flow visibility, financial integrity, and business efficiency. You will collaborate with field and operations teams to ensure alignment between delivered services and billed work. The environment is fast-paced, structured, and focused on continuous process improvement.

Accountabilities

Managing QuickBooks operations including reconciliations and month-end closing activities
Generating, issuing, and tracking quotes and invoices using service management tools such as Skimmer or similar platforms
Ensuring accurate synchronization of data between operational systems and accounting tools
Handling accounts receivable processes, including follow-ups on overdue and failed payments
Maintaining clean, accurate financial records and resolving discrepancies in billing or reporting
Developing, documenting, and improving SOPs for billing and operational workflows
Supporting general administrative and operational tasks across the business
Collaborating with field and operations teams to ensure correct job costing and billing accuracy

Requirements

Proven experience working with QuickBooks, including reconciliation and month-end close processes
Experience in field service industries such as pool maintenance, HVAC, plumbing, or similar sectors
Familiarity with service management platforms like Skimmer, Jobber, or Housecall Pro
Strong attention to detail with high accuracy in financial data handling and reporting
Tech-savvy mindset with the ability to quickly learn new tools and systems
Experience in creating SOPs and improving operational or financial processes
Strong communication and organizational skills
Ability to work independently in a fast-paced, remote environment

Benefits

Fully remote role with flexibility to work from anywhere
Opportunity to work with international, service-based business teams
Exposure to operational finance, billing systems, and process optimization
Career growth opportunities in operations, finance, and business systems roles
Ongoing support and structured onboarding
Tailored compensation aligned with experience and expectations

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