Front Desk Coordinator
Southeast Dental Partners, Statesville, NC, United States
Happy Teeth Pediatric Dentistry is seeking a friendly and organized Front Desk Coordinator to join our team in Statesville, NC. In this role, you will be the first point of contact for our patients and their families, providing exceptional customer service and ensuring a smooth and welcoming experience from the moment they arrive.
Responsibilities
Greet patients and visitors warmly and professionally
Answer phone calls, schedule appointments, and manage the front desk calendar
Verify patient information and insurance details accurately
Maintain patient records and handle confidential information with care
Assist with billing and payment processing as needed
Coordinate with clinical staff to ensure smooth patient flow
Maintain a clean, organized, and welcoming reception area
Requirements
High school diploma or equivalent; additional education or certification in office administration a plus
Excellent interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Proficiency with computer applications and scheduling software
Prior experience in a dental or healthcare front desk role preferred
Compassionate and patient-focused attitude
Benefits
Competitive hourly pay
Health insurance and dental benefits
Paid time off and holiday pay
401(k)
and more!
#J-18808-Ljbffr
Responsibilities
Greet patients and visitors warmly and professionally
Answer phone calls, schedule appointments, and manage the front desk calendar
Verify patient information and insurance details accurately
Maintain patient records and handle confidential information with care
Assist with billing and payment processing as needed
Coordinate with clinical staff to ensure smooth patient flow
Maintain a clean, organized, and welcoming reception area
Requirements
High school diploma or equivalent; additional education or certification in office administration a plus
Excellent interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Proficiency with computer applications and scheduling software
Prior experience in a dental or healthcare front desk role preferred
Compassionate and patient-focused attitude
Benefits
Competitive hourly pay
Health insurance and dental benefits
Paid time off and holiday pay
401(k)
and more!
#J-18808-Ljbffr