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Logistics Analyst

NetApp, Inc., San Jose, CA, United States


Job Summary
The Transportation Analyst manages, optimizes, and supports transportation operations across NetApp’s North America and Mexico distribution network. The role covers Mexico short-haul and long-haul transportation, Mexico–U.S. cross‑border logistics, international air freight, and oversight of a third‑party logistics (3PL) transportation management provider.

Job Responsibilities

Monitor daily transportation activity, including LTL, FTL, parcel, and air freight movements.

Support Mexico–U.S. cross‑border transportation operations and exception management.

Coordinate with carriers to meet security and compliance requirements within Mexico, including short‑haul and long‑haul routing.

Oversee 3PL transportation management activities for U.S. domestic routes.

Track performance against KPIs and SLAs; identify and drive corrective actions.

Manage international air freight documentation and coordinate with freight forwarders.

Manage transportation purchase orders (POs), carrier spend, and cost reporting.

Partner with the freight audit provider to ensure shipment, carrier, and cost data is captured accurately.

Analyze transportation data to identify trends, risks, and continuous improvement opportunities.

Maintain carrier scorecards and participate in carrier quarterly business reviews (QBRs).

Collaborate with supply chain, distribution, and customer fulfillment teams to resolve transportation escalations.

Job Requirements

3+ years of transportation or logistics experience.

Experience with Mexico–U.S. cross‑border transportation and international air freight.

Strong analytical skills with advanced Excel proficiency.

Excellent communication and stakeholder facilitation skills, including escalation management and QBR participation.

Experience with Oracle Cloud or a similar ERP system.

Fluency in Spanish to support transportation operations in Mexico.

Accountable for day‑to‑day integrity of transportation data, routing guides, and carrier compliance.

Apply advanced operational knowledge to resolve complex issues and implement preventive actions.

Make decisions that impact operational efficiency, customer experience, and transportation cost.

Own escalation governance and QBR cadence, ensuring corrective actions and continuous improvement deliver measurable results.

Interaction

Partner closely with logistics, supply chain, customer fulfillment, distribution/DC operations, trade compliance, and sourcing/procurement.

Engage daily with the 3PL, freight audit provider, carriers, freight forwarders, and customs brokers; coordinate with finance on accruals, audit outcomes, and savings validation.

Operate with minimal supervision, using independent judgment to prioritize work and deliver results.

Education & Experience

Bachelor’s degree in Supply Chain, Industrial Engineering, Logistics, or a related field, or 5+ years of related experience.

Compensation
The target salary range for this position is 88,400 - 132,000 USD. The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

Work Environment
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in‑office and/or in‑person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer
Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

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