IT Support & Systems Internship
EmergencyMD, Sacramento, CA, United States
Job Title:
IT Support & Systems Internship
Company:
X-Bow Systems Inc.
Location:
Sacramento, CA
Duration:
June 15 - August 15th 2026
Pay:
20.00$/HR
About X-Bow Systems:
X-Bow Systems Inc. (pronounced 'Crossbow') is a U.S. defense technology and rocket propulsion company that has developed an innovative, low-cost method to manufacture solid rocket motors.
Position Overview:
We are seeking a motivated IT intern to join our team and gain hands‑on experience across cybersecurity compliance, operational technology modernization, and end‑user support. This internship offers exposure to real‑world IT infrastructure challenges in a manufacturing environment, with opportunities to work on CMMC compliance initiatives, OT network modernization, and technical support operations.
Key Responsibilities
CMMC Compliance & Security (40%)
Assist with CMMC (Cybersecurity Maturity Model Certification) compliance initiatives and documentation
Support backup and decommissioning of legacy Spencer systems and data
Participate in risk assessments and mitigation planning activities
Digitize paper records and maintain organized documentation
Help develop and deliver end‑user training and security awareness campaigns
Identify and coordinate secure destruction of obsolete equipment and records
Assist with kiosk deployment and provide end‑user training
Operational Technology (OT) Network Modernization (35%)
Support modernization of sensors, signals, and networks (DAC, Autoclave, WATLOW systems)
Assist with upgrading machining equipment controls (CNC, winders, microscopes, etc.)
Contribute to design of OT networked controls and monitoring systems
Document processes and help establish Standard Operating Procedures (SOPs)
Create comprehensive mapping of OT assets and network topology
Participate in testing and validation of OT security controls
Identify process improvement opportunities and document findings
End‑User Support (25%)
Receive, respond to, and perform initial triage of user support requests
Promote proper ticketing workflow and escalation procedures with end‑users
Install and configure computers, printers, and peripheral devices
Assist with software updates and patch management activities
Create and update user guides and knowledge base articles
Support specialized projects including vessel pressure testing and camera systems
Learning Objectives & Expectations
CMMC & Cybersecurity Compliance
Gain exposure to CMMC framework, compliance requirements, and security best practices
Learn to develop and implement compliance strategies under supervision of IT staff
Understand risk management and security control implementation
Operational Technology
Develop understanding of OT systems, industrial controls, and network design principles
Learn to assess, plan, and implement technology modernization projects
Gain experience with infrastructure mapping, documentation, and security testing
End‑User Support & IT Operations
Build foundational skills in IT troubleshooting and customer service
Learn ticketing systems, escalation procedures, and support best practices
Develop technical communication skills through user interaction and documentation
Qualifications
Required:
Currently pursuing degree in Computer Science, Information Technology, Cybersecurity, or related field
Strong interest in IT security, compliance, and operational technology
Excellent communication and documentation skills
Ability to work independently and as part of a team
Detail‑oriented with strong organizational skills
Preferred:
Familiarity with cybersecurity frameworks (NIST, CMMC)
Basic understanding of networking concepts
Experience with ticketing systems or help desk operations
Interest in industrial/manufacturing technology environments
What You’ll Gain
Real‑world experience with CMMC compliance and cybersecurity frameworks
Exposure to operational technology and industrial control systems
Hands‑on IT support and troubleshooting experience
Mentorship from experienced IT professionals
Understanding of IT operations in a manufacturing environment
Professional development in documentation and process improvement
Work Environment
Manufacturing facility setting with both office and production floor exposure
Collaborative team environment with direct mentorship
Opportunities to work on diverse projects across multiple IT domains
ITAR Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, a lawful permanent resident of the U.S., a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
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IT Support & Systems Internship
Company:
X-Bow Systems Inc.
Location:
Sacramento, CA
Duration:
June 15 - August 15th 2026
Pay:
20.00$/HR
About X-Bow Systems:
X-Bow Systems Inc. (pronounced 'Crossbow') is a U.S. defense technology and rocket propulsion company that has developed an innovative, low-cost method to manufacture solid rocket motors.
Position Overview:
We are seeking a motivated IT intern to join our team and gain hands‑on experience across cybersecurity compliance, operational technology modernization, and end‑user support. This internship offers exposure to real‑world IT infrastructure challenges in a manufacturing environment, with opportunities to work on CMMC compliance initiatives, OT network modernization, and technical support operations.
Key Responsibilities
CMMC Compliance & Security (40%)
Assist with CMMC (Cybersecurity Maturity Model Certification) compliance initiatives and documentation
Support backup and decommissioning of legacy Spencer systems and data
Participate in risk assessments and mitigation planning activities
Digitize paper records and maintain organized documentation
Help develop and deliver end‑user training and security awareness campaigns
Identify and coordinate secure destruction of obsolete equipment and records
Assist with kiosk deployment and provide end‑user training
Operational Technology (OT) Network Modernization (35%)
Support modernization of sensors, signals, and networks (DAC, Autoclave, WATLOW systems)
Assist with upgrading machining equipment controls (CNC, winders, microscopes, etc.)
Contribute to design of OT networked controls and monitoring systems
Document processes and help establish Standard Operating Procedures (SOPs)
Create comprehensive mapping of OT assets and network topology
Participate in testing and validation of OT security controls
Identify process improvement opportunities and document findings
End‑User Support (25%)
Receive, respond to, and perform initial triage of user support requests
Promote proper ticketing workflow and escalation procedures with end‑users
Install and configure computers, printers, and peripheral devices
Assist with software updates and patch management activities
Create and update user guides and knowledge base articles
Support specialized projects including vessel pressure testing and camera systems
Learning Objectives & Expectations
CMMC & Cybersecurity Compliance
Gain exposure to CMMC framework, compliance requirements, and security best practices
Learn to develop and implement compliance strategies under supervision of IT staff
Understand risk management and security control implementation
Operational Technology
Develop understanding of OT systems, industrial controls, and network design principles
Learn to assess, plan, and implement technology modernization projects
Gain experience with infrastructure mapping, documentation, and security testing
End‑User Support & IT Operations
Build foundational skills in IT troubleshooting and customer service
Learn ticketing systems, escalation procedures, and support best practices
Develop technical communication skills through user interaction and documentation
Qualifications
Required:
Currently pursuing degree in Computer Science, Information Technology, Cybersecurity, or related field
Strong interest in IT security, compliance, and operational technology
Excellent communication and documentation skills
Ability to work independently and as part of a team
Detail‑oriented with strong organizational skills
Preferred:
Familiarity with cybersecurity frameworks (NIST, CMMC)
Basic understanding of networking concepts
Experience with ticketing systems or help desk operations
Interest in industrial/manufacturing technology environments
What You’ll Gain
Real‑world experience with CMMC compliance and cybersecurity frameworks
Exposure to operational technology and industrial control systems
Hands‑on IT support and troubleshooting experience
Mentorship from experienced IT professionals
Understanding of IT operations in a manufacturing environment
Professional development in documentation and process improvement
Work Environment
Manufacturing facility setting with both office and production floor exposure
Collaborative team environment with direct mentorship
Opportunities to work on diverse projects across multiple IT domains
ITAR Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, a lawful permanent resident of the U.S., a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
#J-18808-Ljbffr