Guest Experience Leader — Front Office Manager

Concord Hospitality Enterprises is seeking a Front Office Manager for Springhill Suites/TownePlace Suites in Columbus, Ohio. The role involves overseeing front desk operations, leading a team to ensure exceptional guest experiences from check-in to check-out. Key responsibilities include managing schedules, handling guest complaints, and liaising with other departments. Ideal candidates should have previous hotel experience and strong leadership skills. Benefits include health insurance, generous PTO, and training opportunities. The starting salary is $55,000 per year plus bonus potential.
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