Lead Patient Service Representative

Performs various clerical duties including faxing, photocopying, filing and mailings. Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures. Demonstrates a working knowledge of insurance and pre-certification requirements. Maintains scheduling system. Demonstrates working knowledge for rescheduling and canceling procedures. Verbalizes customer service skills to alleviate patient anxiety. Demonstrates customer service skills when communicating with peers. Other job duties as required. **Education, Certification, Computer and Training Requirements:** Previous PSR experience preferred. Previous office experience preferred. Ability to communicate in English, both orally and in writing. Must have excellent interpersonal and customer service skills. Must have accurate computer data entry skills. Must have the ability to organize and perform multiple tasks in a timely manner. Knowledge of medical office and terminology preferred. Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. **Travel:**Ability to commute to satellite offices as needed. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit,
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