Technical Service Engineer
Atlas Copco Holding GmbH, Houston, TX, United States
The Technical Services Engineer serves as a critical liaison between the customer, our in‑country distributors, sales, and engineering teams to serve customers in the eastern hemisphere for the StraightFlo™ Valves product line. Work assignments and technical solutions will be coordinated with the StraightFlo™ central engineering team based in Houston, TX, USA. This role provides both pre‑sales and post‑sales technical support with a focus on reciprocating compressors used in the oil & gas industry.
The expected regions of coverage include the Middle East, India, Southeast Asia, and Australia.
Responsibilities
Serve as the technical point of contact for customers, distributors, and internal stakeholders on applications involving reciprocating compressor valves and related systems.
Collaborate and coordinate activities with the Engineering Manager and Sales team to review project requirements, provide performance studies, develop proposals, and ensure timely delivery of solutions.
Provide engineering input and support across the full sales lifecycle—from initial project scoping, site data collection, and technical solution development to implementation and after‑sales support.
Support the installation, commissioning, and maintenance of compressor valves; collect operational data for continuous improvement and diagnostics.
Develop and deliver technical presentations, product demonstrations, and training sessions for customers and internal teams.
Maintain detailed records of installations, field performance, and customer feedback to support product improvements and innovation.
Contribute to the development of marketing and training materials, including application notes, case studies, and user guides.
Assist with technical input for a future manufacturing center expected to be located near Pune, India.
Attend technical trainings and meetings with the Houston, TX engineering team and complete a temporary onboarding assignment in Houston, TX.
Required Qualifications
Bachelor’s degree and Master’s degree in Mechanical Engineering from an accredited institution.
Minimum five years of experience in mechanical systems, preferably involving reciprocating compressors or similar equipment.
Strong mechanical engineering fundamentals with the ability to analyze and interpret performance data and mechanical drawings.
Excellent verbal and written communication skills, with the ability to translate technical concepts for diverse audiences.
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
Highly organized, self‑motivated, and a collaborative team player.
Willingness and ability to travel domestically and internationally as required.
Preferred Qualifications
Experience supporting reciprocating compressors in oil & gas applications.
Familiarity with compressor system troubleshooting, diagnostics, and performance analysis.
Experience in customer‑facing roles such as technical sales, field service, or application engineering.
Ability to develop training materials and deliver product education sessions for end‑users and commercial teams.
Benefits
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well‑being
Job Location
On‑site at our office in Talegaon, Pune, India. The role requires face‑to‑face collaboration as part of a dynamic team.
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The expected regions of coverage include the Middle East, India, Southeast Asia, and Australia.
Responsibilities
Serve as the technical point of contact for customers, distributors, and internal stakeholders on applications involving reciprocating compressor valves and related systems.
Collaborate and coordinate activities with the Engineering Manager and Sales team to review project requirements, provide performance studies, develop proposals, and ensure timely delivery of solutions.
Provide engineering input and support across the full sales lifecycle—from initial project scoping, site data collection, and technical solution development to implementation and after‑sales support.
Support the installation, commissioning, and maintenance of compressor valves; collect operational data for continuous improvement and diagnostics.
Develop and deliver technical presentations, product demonstrations, and training sessions for customers and internal teams.
Maintain detailed records of installations, field performance, and customer feedback to support product improvements and innovation.
Contribute to the development of marketing and training materials, including application notes, case studies, and user guides.
Assist with technical input for a future manufacturing center expected to be located near Pune, India.
Attend technical trainings and meetings with the Houston, TX engineering team and complete a temporary onboarding assignment in Houston, TX.
Required Qualifications
Bachelor’s degree and Master’s degree in Mechanical Engineering from an accredited institution.
Minimum five years of experience in mechanical systems, preferably involving reciprocating compressors or similar equipment.
Strong mechanical engineering fundamentals with the ability to analyze and interpret performance data and mechanical drawings.
Excellent verbal and written communication skills, with the ability to translate technical concepts for diverse audiences.
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
Highly organized, self‑motivated, and a collaborative team player.
Willingness and ability to travel domestically and internationally as required.
Preferred Qualifications
Experience supporting reciprocating compressors in oil & gas applications.
Familiarity with compressor system troubleshooting, diagnostics, and performance analysis.
Experience in customer‑facing roles such as technical sales, field service, or application engineering.
Ability to develop training materials and deliver product education sessions for end‑users and commercial teams.
Benefits
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well‑being
Job Location
On‑site at our office in Talegaon, Pune, India. The role requires face‑to‑face collaboration as part of a dynamic team.
#J-18808-Ljbffr