Accounts Receivable Associate, CoStar Group - Richmond, VA
Visual Lease, Richmond, VA, United States
Accounts Receivable Associate – Richmond, VA
Role Overview
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.
Key Responsibilities
Accountable for improving AR performance through concise AR Aging metrics.
Identify and resolve customer issues related to slow pay or non-payment of invoices through pro‑active communication with clients and the sales team.
Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.
Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
Coordinate and escalation slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.
Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.
Basic Qualifications
Bachelor's degree required from an accredited, not-for-profit, in‑person college/university
A track record of commitment to prior employers
Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service
Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V‑lookups)
Excellent oral and written communication skills required
Oracle Advanced Collections experience preferred
Experience collaborating and communicating with other internal business partners
Strong focus and attention to detail
Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year‑end closing
Preferred Qualifications
1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
Accounts Receivable Collections experience
Evidence of strong academic performance in college
Benefits
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Sponsorship
We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity Statement
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
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Role Overview
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.
Key Responsibilities
Accountable for improving AR performance through concise AR Aging metrics.
Identify and resolve customer issues related to slow pay or non-payment of invoices through pro‑active communication with clients and the sales team.
Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.
Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
Coordinate and escalation slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.
Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.
Basic Qualifications
Bachelor's degree required from an accredited, not-for-profit, in‑person college/university
A track record of commitment to prior employers
Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service
Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V‑lookups)
Excellent oral and written communication skills required
Oracle Advanced Collections experience preferred
Experience collaborating and communicating with other internal business partners
Strong focus and attention to detail
Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year‑end closing
Preferred Qualifications
1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment
Accounts Receivable Collections experience
Evidence of strong academic performance in college
Benefits
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Sponsorship
We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity Statement
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
#J-18808-Ljbffr