Patient Coordinator
Avance Care, Holly Springs, NC, United States
Overview
Discover a rewarding career path with
Avance Care
— where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the
Triangle
(Raleigh-Durham-Chapel Hill), the
Charlotte
Region, and
Wilmington , NC — and we’re looking for passionate individuals to grow with us.
As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering
comprehensive, compassionate services
that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving
12-hour weekday shifts
and a rotating weekend schedule.
Our clinic operates in a
busy, fast-paced environment , and we seek a candidate who thrives under such conditions.
We offer a
comprehensive benefits
package available on the first of the month following 30 days of employment.
Selected Responsibilities
Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
Set up new patients and update current patients’ information in the EMR system.
Schedule and reschedule appointments, as well as coordinate walk-in patients.
Answer phone calls promptly and relay messages when necessary.
Maintain the front desk and reception area in an organized, orderly fashion.
Collect co-payments, deductibles, and co-insurances.
Process referrals and provide complete and accurate referral information to our patients.
Balance cash register and ensure all credit payments are accurate.
Explain fees, services, and policies.
Candidates should preferably bring a related degree and with
at least one year of Medical Front Desk experience .
Other Priorities
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on
changing the way healthcare is delivered
to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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Discover a rewarding career path with
Avance Care
— where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the
Triangle
(Raleigh-Durham-Chapel Hill), the
Charlotte
Region, and
Wilmington , NC — and we’re looking for passionate individuals to grow with us.
As one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering
comprehensive, compassionate services
that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients — creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving
12-hour weekday shifts
and a rotating weekend schedule.
Our clinic operates in a
busy, fast-paced environment , and we seek a candidate who thrives under such conditions.
We offer a
comprehensive benefits
package available on the first of the month following 30 days of employment.
Selected Responsibilities
Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
Set up new patients and update current patients’ information in the EMR system.
Schedule and reschedule appointments, as well as coordinate walk-in patients.
Answer phone calls promptly and relay messages when necessary.
Maintain the front desk and reception area in an organized, orderly fashion.
Collect co-payments, deductibles, and co-insurances.
Process referrals and provide complete and accurate referral information to our patients.
Balance cash register and ensure all credit payments are accurate.
Explain fees, services, and policies.
Candidates should preferably bring a related degree and with
at least one year of Medical Front Desk experience .
Other Priorities
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on
changing the way healthcare is delivered
to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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