Automotive Service Manager
Bob Valenti Auto Group, Mystic, CT, United States
Valenti Chrysler Dodge Jeep Inc is seeking an experienced Automotive Service Manager to lead our service department in Mystic, CT. The ideal candidate will be responsible for overseeing all aspects of the service operation, ensuring high levels of customer satisfaction while driving service department profitability.
Responsibilities
Manage daily service operations and lead the service team to achieve performance objectives.
Maintain strong customer relationships and ensure excellent customer service standards.
Oversee scheduling, job assignments, and workflow to maximize efficiency.
Ensure all work is completed in a timely and high-quality manner.
Implement company policies and procedures within the service department.
Manage repair orders and warranty claims processing.
Collaborate with sales and parts departments to support dealership goals.
Develop and train service staff to improve productivity and technical skills.
Requirements
Proven experience as an Automotive Service Manager or similar role.
Strong leadership and team management skills.
Excellent customer service and communication skills.
Knowledge of automotive service operations and industry standards.
Ability to work in a fast‑paced environment and manage multiple priorities.
Familiarity with dealership management software is a plus.
Valid driver’s license and clean driving record.
Benefits
Competitive salary range of $100,000.00 - $150,000.00 per year, paid weekly.
Opportunities for professional growth and development.
Supportive work environment with a focus on teamwork and customer satisfaction.
Health and dental insurance options.
Paid time off and holidays.
About the Company
Valenti Chrysler Dodge Jeep Inc is a respected dealership committed to providing high-quality vehicles and outstanding service to our customers in Mystic, CT. We pride ourselves on our customer‑centric approach and our dedication to employee growth and success.
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Responsibilities
Manage daily service operations and lead the service team to achieve performance objectives.
Maintain strong customer relationships and ensure excellent customer service standards.
Oversee scheduling, job assignments, and workflow to maximize efficiency.
Ensure all work is completed in a timely and high-quality manner.
Implement company policies and procedures within the service department.
Manage repair orders and warranty claims processing.
Collaborate with sales and parts departments to support dealership goals.
Develop and train service staff to improve productivity and technical skills.
Requirements
Proven experience as an Automotive Service Manager or similar role.
Strong leadership and team management skills.
Excellent customer service and communication skills.
Knowledge of automotive service operations and industry standards.
Ability to work in a fast‑paced environment and manage multiple priorities.
Familiarity with dealership management software is a plus.
Valid driver’s license and clean driving record.
Benefits
Competitive salary range of $100,000.00 - $150,000.00 per year, paid weekly.
Opportunities for professional growth and development.
Supportive work environment with a focus on teamwork and customer satisfaction.
Health and dental insurance options.
Paid time off and holidays.
About the Company
Valenti Chrysler Dodge Jeep Inc is a respected dealership committed to providing high-quality vehicles and outstanding service to our customers in Mystic, CT. We pride ourselves on our customer‑centric approach and our dedication to employee growth and success.
#J-18808-Ljbffr