Financial Aid Counselor, Associate
Boise State University, Boise, ID, United States
Apply now
Job no:
499628
Work type:
Non-Classified/Professional
Location:
Boise, ID
Categories:
Financial Aid
Job Summary / Basic Function
Provide service to students and families by guiding them through the aid application process, handling professional judgement decisions, and performing job functions related to those services.
Department Overview
The Financial Aid Counselor at Boise State University will work within a collaborative, supportive, team environment to administer various financial aid programs within regulatory requirements and counsel students, parents, faculty, and staff to support access to various student aid programs.
Level Scope
Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day‑to‑day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self‑development. Requires theoretical knowledge through specific education and training.
Essential Functions
60% of the time the Financial Aid Counselor, Associate must:
Advise and counsel students and families on the financial aid process and special circumstances for individual applicants
Advise on student loan consolidation and loan repayment options
Process financial aid requests
Participate in outreach activities
Evaluate and review financial aid awards, process documents, respond to student requests
Remain current in knowledge and understanding of regulations and technology changes
35% of the time the Financial Aid Counselor, Associate will perform:
Financial Aid Counseling
Conduct financial aid counseling directly with students, parents, faculty and staff to understand their financial aid eligibility, navigate the various processes, and answer questions via a multi‑line system, e‑mail and in person.
Interaction with Technology
Understand and use technology systems including but not limited to: Common Origination and Disbursement, National Student Loan Data System, FAAccess to CPS online, EdConnect, Electronic Loan Management (ELM), PS Campus Solutions, Perceptive Content, etc.
In collaboration with the Systems team, assist in testing of enterprise resource management systems setup, upgrades and modifications.
Outreach Activities
Develop and present informational financial aid programs and community outreach events to local high school students, families and various other groups.
Supervision / team management
Provide training, direction, feedback, and evaluations to direct reports (if assigned) and/or lead a project team in collaboration with supervisor (N)
5% of the time the Financial Aid Counselor, Associate will perform other duties as assigned.
Knowledge, Skills, Abilities
Decision making skills
Attention to detail
Ability to work independently or in a group
Strong communication skills
Minimum Qualifications
Bachelor’s degree or relevant experience
Salary and Benefits
$49,732.80 annually. Boise State University provides a best‑in‑class benefits package, including (but not limited to):
12 paid holidays, and the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental and other health‑related insurance coverages
Tuition fee waiver benefits for employees, spouses and their dependents
See our full benefits page for more information!
Advertised: April 24, 2026 Mountain Daylight Time
Applications close: May 8, 2026 11:55 PM Mountain Daylight Time
Equal Employment Opportunity
Boise State University is committed to providing equal employment opportunities to all employees and qualified applicants for employment as provided for by federal, state, and local law. The university does not discriminate in employment opportunities or actions on the basis of any status or class protected under applicable federal, state, or local law. The University endeavors to recruit, hire, train, and promote the most qualified employees in all job titles. All other personnel actions are administered without regard to protected class under federal, state, or local law. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hr@boisestate.edu.
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University’s commitment to safety and security on campus, and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act.
#J-18808-Ljbffr
Job no:
499628
Work type:
Non-Classified/Professional
Location:
Boise, ID
Categories:
Financial Aid
Job Summary / Basic Function
Provide service to students and families by guiding them through the aid application process, handling professional judgement decisions, and performing job functions related to those services.
Department Overview
The Financial Aid Counselor at Boise State University will work within a collaborative, supportive, team environment to administer various financial aid programs within regulatory requirements and counsel students, parents, faculty, and staff to support access to various student aid programs.
Level Scope
Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day‑to‑day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self‑development. Requires theoretical knowledge through specific education and training.
Essential Functions
60% of the time the Financial Aid Counselor, Associate must:
Advise and counsel students and families on the financial aid process and special circumstances for individual applicants
Advise on student loan consolidation and loan repayment options
Process financial aid requests
Participate in outreach activities
Evaluate and review financial aid awards, process documents, respond to student requests
Remain current in knowledge and understanding of regulations and technology changes
35% of the time the Financial Aid Counselor, Associate will perform:
Financial Aid Counseling
Conduct financial aid counseling directly with students, parents, faculty and staff to understand their financial aid eligibility, navigate the various processes, and answer questions via a multi‑line system, e‑mail and in person.
Interaction with Technology
Understand and use technology systems including but not limited to: Common Origination and Disbursement, National Student Loan Data System, FAAccess to CPS online, EdConnect, Electronic Loan Management (ELM), PS Campus Solutions, Perceptive Content, etc.
In collaboration with the Systems team, assist in testing of enterprise resource management systems setup, upgrades and modifications.
Outreach Activities
Develop and present informational financial aid programs and community outreach events to local high school students, families and various other groups.
Supervision / team management
Provide training, direction, feedback, and evaluations to direct reports (if assigned) and/or lead a project team in collaboration with supervisor (N)
5% of the time the Financial Aid Counselor, Associate will perform other duties as assigned.
Knowledge, Skills, Abilities
Decision making skills
Attention to detail
Ability to work independently or in a group
Strong communication skills
Minimum Qualifications
Bachelor’s degree or relevant experience
Salary and Benefits
$49,732.80 annually. Boise State University provides a best‑in‑class benefits package, including (but not limited to):
12 paid holidays, and the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff depending on position type and years of service
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
11.96% University contribution to your PERSI retirement fund (Classified employees)
Excellent medical, dental and other health‑related insurance coverages
Tuition fee waiver benefits for employees, spouses and their dependents
See our full benefits page for more information!
Advertised: April 24, 2026 Mountain Daylight Time
Applications close: May 8, 2026 11:55 PM Mountain Daylight Time
Equal Employment Opportunity
Boise State University is committed to providing equal employment opportunities to all employees and qualified applicants for employment as provided for by federal, state, and local law. The university does not discriminate in employment opportunities or actions on the basis of any status or class protected under applicable federal, state, or local law. The University endeavors to recruit, hire, train, and promote the most qualified employees in all job titles. All other personnel actions are administered without regard to protected class under federal, state, or local law. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hr@boisestate.edu.
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University’s commitment to safety and security on campus, and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act.
#J-18808-Ljbffr