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Part- Time Leasing Consultant (Section 8, LIHTC) - The Briarville Apartments

Elmington Property Management, Nashville, TN, United States


Position Summary
POSITION SUMMARY:

At Elmington Property Management, we do things a little differently. We’re not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn’t have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!

Responsibilities

Process leasing applications, including intake, screening, and qualification under Section 8 and LIHTC guidelines

Ensure compliance with all affordable housing program requirements and maintain accurate resident files

Coordinate lease execution and renewals with property management and compliance terms

Prepare and submit required documentation for audits and compliance reviews

Provide exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment for all

Abide by federal fair housing standards and all other applicable laws

Develop professional skills, seeking continual growth and learning from mistakes

Embodies company policies and procedures in all interactions

Presents a professional image and effectively represents the company to residents, vendors, and owners alike

Operate computers and other technological devices on site

Represent the community in phone and written communication

Greets residents, cleans and maintains a neat office, and serves as a point of contact

Conduct tours of affordable housing units and explain leasing terms to prospective residents

Resolve issues in a timely manner with a focus on customer service

Respond to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents

Drive property performance by participating in resident events, marketing the property, and focusing on resident retention

Perform all other duties, as assigned

Knowledge, Skills, and Abilities

Effectively manage the community’s reputation via social media, direct communication, and marketing

Primary communicator to prospects, residents, vendors, and your market

Knowledge of affordable housing programs including Section 8 and LIHTC

Understanding of compliance requirements and documentation standards

Constantly learn and search for ways to improve traffic, leasing, and total income

Work with passion and take pride in what you do

Effective listener who offers helpful solutions

Great energy, enjoy challenges, and constantly set and reach new goals

Work alongside the Community Director in achievement of property goals

Education & Experience

One year of multi‑family property management experience preferred

Experience with affordable housing programs (Section 8, LIHTC) preferred

Previous leasing experience preferred

Customer Experience Specialists or related fields encouraged to apply

Previous experience working with a team to meet success

Physical Demands and Work Environment

Frequently sit, stand and walk

Regularly required to talk or hear

Frequently required to use hands or fingers to handle or feel objects, tools or controls

Occasionally required to climb or balance, stoop, kneel, crouch or crawlOccasionally lift and/or move up to 25 pounds

Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus

The noise level in the work environment is usually moderate

Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary

Travel Requirements

Travel up to 5% of the time

Equal Employment Opportunity Statement
Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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