Leasing Consultant (Section 8, LIHTC) - Residences at Victory Hills
Elmington Property Management, Kansas City, MO, United States
Position Summary
POSITION SUMMARY:
At Elmington Property Management, we do things a little differently. We’re not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn’t have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!
Responsibilities
Process leasing applications, including intake, screening, and qualification under Section 8 and LIHTC guidelines
Ensure compliance with all affordable housing program requirements and maintain accurate resident files
Coordinate lease execution and renewals with property management and compliance terms
Prepare and submit required documentation for audits and compliance reviews
Provide exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment for all
Abide by federal fair housing standards and all other applicable laws
Develop professional skills, seeking continual growth and learning from mistakes
Embodies company policies and procedures in all interactions
Presents a professional image and effectively represents the company to residents, vendors, and owners alike
Operate computers and other technological devices on site
Represent the community in phone and written communication
Greets residents, cleans and maintains a neat office, and serves as a point of contact
Conduct tours of affordable housing units and explain leasing terms to prospective residents
Resolve issues in a timely manner with a focus on customer service
Respond to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents
Drive property performance by participating in resident events, marketing the property, and focusing on resident retention
Perform all other duties, as assigned
Knowledge, Skills, and Abilities
Effectively manage the community’s reputation via social media, direct communication, and marketing
Primary communicator to prospects, residents, vendors, and your market
Knowledge of affordable housing programs including Section 8 and LIHTC
Understanding of compliance requirements and documentation standards
Constantly learn and search for ways to improve traffic, leasing, and total income
Work with passion and take pride in what you do
Effective listener who offers helpful solutions
Great energy, enjoy challenges, and constantly set and reach new goals
Work alongside the Community Director in achievement of property goals
Education & Experience
One year of multi‑family property management experience preferred
Experience with affordable housing programs (Section 8, LIHTC) preferred
Previous leasing experience preferred
Customer Experience Specialists or related fields encouraged to apply
Previous experience working with a team to meet success
Physical Demands and Work Environment
Frequently sit, stand and walk
Regularly required to talk or hear
Frequently required to use hands or fingers to handle or feel objects, tools or controls
Occasionally required to climb or balance, stoop, kneel, crouch or crawlOccasionally lift and/or move up to 25 pounds
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
The noise level in the work environment is usually moderate
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Travel Requirements
Travel up to 5% of the time
Equal Employment Opportunity Statement
Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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POSITION SUMMARY:
At Elmington Property Management, we do things a little differently. We’re not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn’t have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!
Responsibilities
Process leasing applications, including intake, screening, and qualification under Section 8 and LIHTC guidelines
Ensure compliance with all affordable housing program requirements and maintain accurate resident files
Coordinate lease execution and renewals with property management and compliance terms
Prepare and submit required documentation for audits and compliance reviews
Provide exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment for all
Abide by federal fair housing standards and all other applicable laws
Develop professional skills, seeking continual growth and learning from mistakes
Embodies company policies and procedures in all interactions
Presents a professional image and effectively represents the company to residents, vendors, and owners alike
Operate computers and other technological devices on site
Represent the community in phone and written communication
Greets residents, cleans and maintains a neat office, and serves as a point of contact
Conduct tours of affordable housing units and explain leasing terms to prospective residents
Resolve issues in a timely manner with a focus on customer service
Respond to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents
Drive property performance by participating in resident events, marketing the property, and focusing on resident retention
Perform all other duties, as assigned
Knowledge, Skills, and Abilities
Effectively manage the community’s reputation via social media, direct communication, and marketing
Primary communicator to prospects, residents, vendors, and your market
Knowledge of affordable housing programs including Section 8 and LIHTC
Understanding of compliance requirements and documentation standards
Constantly learn and search for ways to improve traffic, leasing, and total income
Work with passion and take pride in what you do
Effective listener who offers helpful solutions
Great energy, enjoy challenges, and constantly set and reach new goals
Work alongside the Community Director in achievement of property goals
Education & Experience
One year of multi‑family property management experience preferred
Experience with affordable housing programs (Section 8, LIHTC) preferred
Previous leasing experience preferred
Customer Experience Specialists or related fields encouraged to apply
Previous experience working with a team to meet success
Physical Demands and Work Environment
Frequently sit, stand and walk
Regularly required to talk or hear
Frequently required to use hands or fingers to handle or feel objects, tools or controls
Occasionally required to climb or balance, stoop, kneel, crouch or crawlOccasionally lift and/or move up to 25 pounds
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
The noise level in the work environment is usually moderate
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Travel Requirements
Travel up to 5% of the time
Equal Employment Opportunity Statement
Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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