Veterans Engagement Specialist
Access, Inc., Newburgh, NY, United States
Posted Friday, April 24, 2026 at 4:00 AM
Location: Newburgh, NY (Covers Orange/Dutchess/Ulster)
Hours: M-F 9:30 am to 6 pm
Rate of pay: 27.88
The Veterans Engagement Specialist serves as a key liaison between the Certified Community Behavioral Health Clinic (CCBHC) and veteran populations, ensuring access to high-quality, recovery-oriented behavioral health and substance use services. This role focuses on outreach, engagement, and ongoing support for veterans, including those who are underserved, disconnected from care, or experiencing co-occurring mental health and substance use challenges. The Specialist promotes a trauma-informed, culturally responsive approach that recognizes the unique experiences of veterans, including combat exposure, reintegration challenges, and military culture.
PRIMARY FUNCTIONS
Conduct targeted community outreach to identify and engage veterans in need of behavioral health and substance use services.
Build trusting relationships with veterans through consistent, strengths-based engagement.
Provide education on available CCBHC services, including mental health, substance use treatment, primary care coordination, and crisis services.
Assist veterans with intake, enrollment, and navigation of services
Collaborate with interdisciplinary teams to ensure coordinated, person-centered care.
Support veterans in accessing benefits and services through the U.S. Department of Veterans Affairs and other community resources
Active participation in the Zero Suicide Committee
Assist in developing veteran-specific programming, support groups, or wellness initiatives within CCBHC.
Identify and address barriers to care such as stigma, transportation, housing instability, or lack of awareness.
Provide ongoing engagement to promote retention in treatment and recovery services.
Participate in care coordination, including case conferencing and treatment planning.
Maintain accurate and timely documentation in compliance with OMH and CCBHC standards.
Develop partnerships with veteran-serving organizations, shelters, and community groups.
Maintain Veteran’s Treatment Court paperwork, ongoing communication with court liaison, and transporting individuals to necessary court appointments
Attend community events as needed as a representative for Access: Supports for Living. Work includes nights and weekend events with the ability to flex hours.
Other duties as assigned
QUALIFICATIONS AND ATTRIBUTES
Preference to candidates with Netsmart, Cornerstone, Jobvite and other electronic health records systems
Ability to work independently and follow an approved work plan. Must proactively schedule appointments, meetings and events to reach targeted goals.
Strong leadership and interpersonal communication skills. Experience working with diverse populations and multiple agencies simultaneously.
High energy and demonstrated creative, organizational and problem-solving skills and decision-making abilities
Superior written, verbal, interpersonal and conflict resolution abilities. Ability to get along with diverse personalities and be flexible in thought and actions
Demonstrated reasoning abilities with solid judgment and high level of integrity, credibility and diplomacy
Reliable, flexible, and collaborative team player with demonstrated leadership, organizational, and time management skills
Belief in the Vision and values of the organization
Flexibility with ability to manage multiple projects in a dynamic environment and assist in tasks as needed including other duties as assigned
Provide feedback to leadership on trends, gaps, and needs within the veteran population.
Support data collection and reporting requirements for CCBHC quality measures.
Promote a culture of inclusion, recovery, and resilience within the organization.
EDUCATION AND EXPERIENCE
Bachelor’s degree or at least 4 years of military experience
Driver’s License
PHYSICAL CHARACTERISTICS
May be subjected to long-periods of sitting or standing
Work alongside co-workers within 6 feet
Occasional lifting of up to 10 lbs or ability to work with lift assisting devices
An Equal Opportunity Employer, including disability and Veterans
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Location: Newburgh, NY (Covers Orange/Dutchess/Ulster)
Hours: M-F 9:30 am to 6 pm
Rate of pay: 27.88
The Veterans Engagement Specialist serves as a key liaison between the Certified Community Behavioral Health Clinic (CCBHC) and veteran populations, ensuring access to high-quality, recovery-oriented behavioral health and substance use services. This role focuses on outreach, engagement, and ongoing support for veterans, including those who are underserved, disconnected from care, or experiencing co-occurring mental health and substance use challenges. The Specialist promotes a trauma-informed, culturally responsive approach that recognizes the unique experiences of veterans, including combat exposure, reintegration challenges, and military culture.
PRIMARY FUNCTIONS
Conduct targeted community outreach to identify and engage veterans in need of behavioral health and substance use services.
Build trusting relationships with veterans through consistent, strengths-based engagement.
Provide education on available CCBHC services, including mental health, substance use treatment, primary care coordination, and crisis services.
Assist veterans with intake, enrollment, and navigation of services
Collaborate with interdisciplinary teams to ensure coordinated, person-centered care.
Support veterans in accessing benefits and services through the U.S. Department of Veterans Affairs and other community resources
Active participation in the Zero Suicide Committee
Assist in developing veteran-specific programming, support groups, or wellness initiatives within CCBHC.
Identify and address barriers to care such as stigma, transportation, housing instability, or lack of awareness.
Provide ongoing engagement to promote retention in treatment and recovery services.
Participate in care coordination, including case conferencing and treatment planning.
Maintain accurate and timely documentation in compliance with OMH and CCBHC standards.
Develop partnerships with veteran-serving organizations, shelters, and community groups.
Maintain Veteran’s Treatment Court paperwork, ongoing communication with court liaison, and transporting individuals to necessary court appointments
Attend community events as needed as a representative for Access: Supports for Living. Work includes nights and weekend events with the ability to flex hours.
Other duties as assigned
QUALIFICATIONS AND ATTRIBUTES
Preference to candidates with Netsmart, Cornerstone, Jobvite and other electronic health records systems
Ability to work independently and follow an approved work plan. Must proactively schedule appointments, meetings and events to reach targeted goals.
Strong leadership and interpersonal communication skills. Experience working with diverse populations and multiple agencies simultaneously.
High energy and demonstrated creative, organizational and problem-solving skills and decision-making abilities
Superior written, verbal, interpersonal and conflict resolution abilities. Ability to get along with diverse personalities and be flexible in thought and actions
Demonstrated reasoning abilities with solid judgment and high level of integrity, credibility and diplomacy
Reliable, flexible, and collaborative team player with demonstrated leadership, organizational, and time management skills
Belief in the Vision and values of the organization
Flexibility with ability to manage multiple projects in a dynamic environment and assist in tasks as needed including other duties as assigned
Provide feedback to leadership on trends, gaps, and needs within the veteran population.
Support data collection and reporting requirements for CCBHC quality measures.
Promote a culture of inclusion, recovery, and resilience within the organization.
EDUCATION AND EXPERIENCE
Bachelor’s degree or at least 4 years of military experience
Driver’s License
PHYSICAL CHARACTERISTICS
May be subjected to long-periods of sitting or standing
Work alongside co-workers within 6 feet
Occasional lifting of up to 10 lbs or ability to work with lift assisting devices
An Equal Opportunity Employer, including disability and Veterans
#J-18808-Ljbffr