Technical Writer
TrustedQA, Inc., Newport News, VA, United States
Technical Editor and Writer
Job Description
GCCS-J is the Department of Defense (DoD) Joint Command and Control (C2) system of record. GCCS-J supports commanders and warfighters as they conduct joint and multinational operations by providing a fused picture of the battlespace within an integrated system that is supporting Joint Warfighter needs today. GCCS-J is focused on meeting emerging operational needs through sustainment and modernization support to operational baselines (Global, Joint Operations Planning and Execution System (JOPES) and three product areas (Situational Awareness, Infrastructure, and Intelligence). Along with sustainment and modernization, GCCS-J will focus on modifying and enhancing elements or capabilities to implement new requirements, enhance functionality, increase efficiency, or lower operating/deployment costs incorporating agile technologies and capabilities.
Responsibilities
Write, rewrite, and edit technical documents such as user’s manuals, system administrator’s manuals, server and software installation documents, programming manuals, and other technical documents to clearly and effectively communicate instructions to a wide range of audiences.
Acquire language, procedures, and other subject knowledge by communicating with software developers, systems engineers, subject matter experts (SMEs), and product owners; participating in demonstrations; and hands‑on manipulation and verification of the products.
Capture and edit images and videos.
Complete other duties as assigned.
Additionally, the Technical Editor and Writer will be converting existing Microsoft Word documents into reStructuredText (RST) format.
Basic Qualifications
Bachelor's degree in English, Technical Communication, Communications, or other related fields.
Proficient in Microsoft Word.
Proficient in Adobe Acrobat.
Proficient in image capturing and editing software.
Willingness to learn new documentation techniques.
Ability to independently gather information and document changes.
Ability to communicate technical information to a wide variety of audiences.
US citizen with a final Secret clearance.
Preferred Qualifications
Previous DoD experience.
Previous GCCS-J experience.
Experience with RST, Markdown, HTML, and/or wiki markup.
Experience with Sphinx Documentation.
Excellent written and verbal communication skills with the ability to operate in a team environment.
Top Secret / SCI clearance.
Benefits Overview
TQA's broad and competitive mix of benefits options are designed to support and protect employees and their families’ physical, mental, and financial health. Employment benefits include medical, dental, life and supplemental insurance options as well as a matching 401(k) program, Flexible Spending Accounts (FSA), education reimbursement, mental wellness reimbursements, access to a financial advisor, and up to 31 days of paid leave annually.
TrustedQA is an equal‑opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.
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Job Description
GCCS-J is the Department of Defense (DoD) Joint Command and Control (C2) system of record. GCCS-J supports commanders and warfighters as they conduct joint and multinational operations by providing a fused picture of the battlespace within an integrated system that is supporting Joint Warfighter needs today. GCCS-J is focused on meeting emerging operational needs through sustainment and modernization support to operational baselines (Global, Joint Operations Planning and Execution System (JOPES) and three product areas (Situational Awareness, Infrastructure, and Intelligence). Along with sustainment and modernization, GCCS-J will focus on modifying and enhancing elements or capabilities to implement new requirements, enhance functionality, increase efficiency, or lower operating/deployment costs incorporating agile technologies and capabilities.
Responsibilities
Write, rewrite, and edit technical documents such as user’s manuals, system administrator’s manuals, server and software installation documents, programming manuals, and other technical documents to clearly and effectively communicate instructions to a wide range of audiences.
Acquire language, procedures, and other subject knowledge by communicating with software developers, systems engineers, subject matter experts (SMEs), and product owners; participating in demonstrations; and hands‑on manipulation and verification of the products.
Capture and edit images and videos.
Complete other duties as assigned.
Additionally, the Technical Editor and Writer will be converting existing Microsoft Word documents into reStructuredText (RST) format.
Basic Qualifications
Bachelor's degree in English, Technical Communication, Communications, or other related fields.
Proficient in Microsoft Word.
Proficient in Adobe Acrobat.
Proficient in image capturing and editing software.
Willingness to learn new documentation techniques.
Ability to independently gather information and document changes.
Ability to communicate technical information to a wide variety of audiences.
US citizen with a final Secret clearance.
Preferred Qualifications
Previous DoD experience.
Previous GCCS-J experience.
Experience with RST, Markdown, HTML, and/or wiki markup.
Experience with Sphinx Documentation.
Excellent written and verbal communication skills with the ability to operate in a team environment.
Top Secret / SCI clearance.
Benefits Overview
TQA's broad and competitive mix of benefits options are designed to support and protect employees and their families’ physical, mental, and financial health. Employment benefits include medical, dental, life and supplemental insurance options as well as a matching 401(k) program, Flexible Spending Accounts (FSA), education reimbursement, mental wellness reimbursements, access to a financial advisor, and up to 31 days of paid leave annually.
TrustedQA is an equal‑opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.
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