Admissions Counselor, Accelerated Undergraduate - Hybrid San Diego
Independent Educational Consultants Association, San Diego, CA, United States
Admissions Counselor, Accelerated Undergraduate - Hybrid San Diego
Job Summary
PLNU is looking for a highly motivated and goal‑oriented team member who has strong communication skills, attention to detail, exceptional customer service, is highly collaborative, and can multitask in a fast‑paced environment. The successful candidate will support and grow within the Adult Undergraduate Admissions department of the Graduate and Professional Studies Division, taking initiative, building relationships with partners and students, and working independently to meet enrollment goals. The role will be assigned a community college territory and will engage with Transfer Centers, Deans, faculty, and students at the assigned community college campus and the surrounding community to recruit students to the university.
Benefits
We are pleased to offer attractive benefits and resources, including health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, 15 paid holidays per year, opportunities to engage with our community through staff chapel, and a robust wellness program.
Job Status
Full time
Job Description
What We’re Looking For
Experience and knowledge of the unique needs of adult/online learners and/or university‑level admissions is a plus
You enjoy networking and building relationships
Proficiency in Google Suite, a CRM (like Salesforce) is a plus
You have an eye for identifying customer needs and navigating obstacles
Self‑motivated and able to work independently, with regular check‑ins and supervision to communicate progress and updates
Enthusiastic, passionate, and strong work ethic
Proactive and self‑motivated with strong attention to detail
Strong verbal and communication skills
Knowledge and experience working with a diverse customer or student population is preferred
What You’ll Be Doing
Manage all aspects of AUG student recruitment including lead/inquiry development, lead/inquiry handling, pre‑admissions advising, transcript evaluations, applicant counseling, acceptance processing and enrollment with proactive, timely follow‑up at every stage
Follow up with prospective students through in‑person meetings, phone conversations, Zoom, voicemail, texting and email until the enrollment process is complete and the student has started classes
Evaluate applications for admission according to program criteria
Maintain consistent records and current status reports for each prospective student, using established resources and guidelines including the admissions CRM to track applicants through the application and admissions processes
Oversee the planning, coordinating, communication and/or execution of student‑focused events and presentations at assigned community college campuses or other locations, including information sessions, classroom visits, community college events, and outreach events to promote PLNU programs
Maintain relationships with the deans, faculty members and upper administration at the community colleges
Serve as a liaison and ambassador between the community college campuses and PLNU to further the mission and brand of PLNU
Schedule classrooms and work with community college staff on logistics (such as key distribution) for the time and day classes will be meeting at the community college and support PLNU faculty with classroom logistics as needed
Provide updates on a regular basis to supervisor and other members of the enrollment leadership team on the status of applicants, status of recruiting efforts, and semester forecasting
Work occasional evenings and weekends as needed for participation in events or other projects
Other related responsibilities as assigned
Qualifications
Bachelor’s degree required
Experience in university enrollment or sales preferred
Proficiency in computer software, Google Suite, Zoom
Excellent written and verbal communication skills
Highly motivated with a high level of enthusiasm for promoting new and expanding academic programs to prospective students
Commitment to a high‑level performance culture to help ensure the admissions goals of the university
Ability to communicate effectively, both orally and in writing, including public speaking skills
Strong attention to detail and time management skills; ability to work independently and as part of a team; ability to accomplish tasks under pressure of deadlines
Ability to exercise interpersonal skills in establishing and maintaining effective working relations with peers, external contacts, faculty and staff across all levels of the institution
Evidence of Christian commitment and active church involvement; staff agree to live in agreement with PLNU’s Community Life Covenant
Job offer contingent on the successful completion of a background check; PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local Fair Chance laws
Physical Requirements
Work is primarily sedentary and may require sitting for extended periods of time
Use of computer equipment: keyboard, mouse, and monitor
Vision to read documents, email and other correspondence, and reports on paper and computer monitor
Hearing and speaking to communicate effectively with others in person and by phone
Will also stand, stoop, push, pull, and lift up to 25 lbs throughout the day
Must be able to work evenings and/or weekends, if needed, and have reliable transportation to work from remote locations
At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff are vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
#J-18808-Ljbffr
Job Summary
PLNU is looking for a highly motivated and goal‑oriented team member who has strong communication skills, attention to detail, exceptional customer service, is highly collaborative, and can multitask in a fast‑paced environment. The successful candidate will support and grow within the Adult Undergraduate Admissions department of the Graduate and Professional Studies Division, taking initiative, building relationships with partners and students, and working independently to meet enrollment goals. The role will be assigned a community college territory and will engage with Transfer Centers, Deans, faculty, and students at the assigned community college campus and the surrounding community to recruit students to the university.
Benefits
We are pleased to offer attractive benefits and resources, including health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, 15 paid holidays per year, opportunities to engage with our community through staff chapel, and a robust wellness program.
Job Status
Full time
Job Description
What We’re Looking For
Experience and knowledge of the unique needs of adult/online learners and/or university‑level admissions is a plus
You enjoy networking and building relationships
Proficiency in Google Suite, a CRM (like Salesforce) is a plus
You have an eye for identifying customer needs and navigating obstacles
Self‑motivated and able to work independently, with regular check‑ins and supervision to communicate progress and updates
Enthusiastic, passionate, and strong work ethic
Proactive and self‑motivated with strong attention to detail
Strong verbal and communication skills
Knowledge and experience working with a diverse customer or student population is preferred
What You’ll Be Doing
Manage all aspects of AUG student recruitment including lead/inquiry development, lead/inquiry handling, pre‑admissions advising, transcript evaluations, applicant counseling, acceptance processing and enrollment with proactive, timely follow‑up at every stage
Follow up with prospective students through in‑person meetings, phone conversations, Zoom, voicemail, texting and email until the enrollment process is complete and the student has started classes
Evaluate applications for admission according to program criteria
Maintain consistent records and current status reports for each prospective student, using established resources and guidelines including the admissions CRM to track applicants through the application and admissions processes
Oversee the planning, coordinating, communication and/or execution of student‑focused events and presentations at assigned community college campuses or other locations, including information sessions, classroom visits, community college events, and outreach events to promote PLNU programs
Maintain relationships with the deans, faculty members and upper administration at the community colleges
Serve as a liaison and ambassador between the community college campuses and PLNU to further the mission and brand of PLNU
Schedule classrooms and work with community college staff on logistics (such as key distribution) for the time and day classes will be meeting at the community college and support PLNU faculty with classroom logistics as needed
Provide updates on a regular basis to supervisor and other members of the enrollment leadership team on the status of applicants, status of recruiting efforts, and semester forecasting
Work occasional evenings and weekends as needed for participation in events or other projects
Other related responsibilities as assigned
Qualifications
Bachelor’s degree required
Experience in university enrollment or sales preferred
Proficiency in computer software, Google Suite, Zoom
Excellent written and verbal communication skills
Highly motivated with a high level of enthusiasm for promoting new and expanding academic programs to prospective students
Commitment to a high‑level performance culture to help ensure the admissions goals of the university
Ability to communicate effectively, both orally and in writing, including public speaking skills
Strong attention to detail and time management skills; ability to work independently and as part of a team; ability to accomplish tasks under pressure of deadlines
Ability to exercise interpersonal skills in establishing and maintaining effective working relations with peers, external contacts, faculty and staff across all levels of the institution
Evidence of Christian commitment and active church involvement; staff agree to live in agreement with PLNU’s Community Life Covenant
Job offer contingent on the successful completion of a background check; PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local Fair Chance laws
Physical Requirements
Work is primarily sedentary and may require sitting for extended periods of time
Use of computer equipment: keyboard, mouse, and monitor
Vision to read documents, email and other correspondence, and reports on paper and computer monitor
Hearing and speaking to communicate effectively with others in person and by phone
Will also stand, stoop, push, pull, and lift up to 25 lbs throughout the day
Must be able to work evenings and/or weekends, if needed, and have reliable transportation to work from remote locations
At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff are vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
#J-18808-Ljbffr