Sr. Product Mgr
TechDigital Group, Johns Creek, GA, United States
Role Overview
We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design, implement, and optimize end-to-end order lifecycle processes. The ideal candidate will ensure seamless integration between online storefronts, OMS, ERP, and fulfillment systems to deliver exceptional customer experiences.
Key Responsibilities
System Design & Implementation
Configure and maintain OMS solutions (e.g., Manhattan, IBM Sterling, Salesforce OMS, or similar).
Integrate OMS with e-commerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and ERP systems.
Order Lifecycle Management
Manage order capture, inventory allocation, payment processing, shipping, and returns workflows.
Ensure real-time inventory visibility across channels.
Process Optimization
Analyze order flow and identify areas for automation and efficiency improvements.
Implement best practices for omnichannel fulfillment (BOPIS, ship-from-store, drop-shipping).
Technical Expertise
Work with APIs, middleware, and integration tools for data synchronization.
Troubleshoot system issues and coordinate with vendors for resolution.
Stakeholder Collaboration
Partner with business teams to define requirements and translate them into technical solutions.
Provide training and support for OMS and e-commerce functionalities.
Compliance & Security
Ensure adherence to data privacy, PCI compliance, and security standards.
Experience
10+ years in e-commerce and OMS implementation/support.
Exposure to ERP systems is a plus.
Technical Skills
Hands-on experience with OMS platforms (Sterling, Manhattan, Salesforce OMS, etc.).
Knowledge of e-commerce platforms and integrations.
Proficiency in APIs, web services, and middleware tools.
Domain Expertise
Strong understanding of order lifecycle, inventory management, and fulfillment strategies.
Familiarity with omnichannel retail and digital commerce trends.
Soft Skills
Excellent problem-solving and analytical skills.
Strong communication and stakeholder management abilities.
New Team
Key deliverables, Roadmap Planning, Requirements & Specifications management, Stakeholder Management, Identify and mitigate risks related to product delivery, compliance, and market changes and oversee end-to-end product development lifecycle
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We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design, implement, and optimize end-to-end order lifecycle processes. The ideal candidate will ensure seamless integration between online storefronts, OMS, ERP, and fulfillment systems to deliver exceptional customer experiences.
Key Responsibilities
System Design & Implementation
Configure and maintain OMS solutions (e.g., Manhattan, IBM Sterling, Salesforce OMS, or similar).
Integrate OMS with e-commerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and ERP systems.
Order Lifecycle Management
Manage order capture, inventory allocation, payment processing, shipping, and returns workflows.
Ensure real-time inventory visibility across channels.
Process Optimization
Analyze order flow and identify areas for automation and efficiency improvements.
Implement best practices for omnichannel fulfillment (BOPIS, ship-from-store, drop-shipping).
Technical Expertise
Work with APIs, middleware, and integration tools for data synchronization.
Troubleshoot system issues and coordinate with vendors for resolution.
Stakeholder Collaboration
Partner with business teams to define requirements and translate them into technical solutions.
Provide training and support for OMS and e-commerce functionalities.
Compliance & Security
Ensure adherence to data privacy, PCI compliance, and security standards.
Experience
10+ years in e-commerce and OMS implementation/support.
Exposure to ERP systems is a plus.
Technical Skills
Hands-on experience with OMS platforms (Sterling, Manhattan, Salesforce OMS, etc.).
Knowledge of e-commerce platforms and integrations.
Proficiency in APIs, web services, and middleware tools.
Domain Expertise
Strong understanding of order lifecycle, inventory management, and fulfillment strategies.
Familiarity with omnichannel retail and digital commerce trends.
Soft Skills
Excellent problem-solving and analytical skills.
Strong communication and stakeholder management abilities.
New Team
Key deliverables, Roadmap Planning, Requirements & Specifications management, Stakeholder Management, Identify and mitigate risks related to product delivery, compliance, and market changes and oversee end-to-end product development lifecycle
#J-18808-Ljbffr