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ServiceNow Business Analyst 97995

Blue Rose Consulting Group, Inc., Washington, District of Columbia, United States


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Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a skilled

ServiceNow Business Analyst

to support a federal client in gathering requirements, improving business processes, and supporting ServiceNow solution delivery in a secure environment.
In this role, you will be critical in the design phase, ensuring that proposed solutions align with organizational objectives and user expectations. You will work closely with stakeholders, project teams, and developers to translate business needs into actionable requirements and support high-quality solution delivery. You will play an important role throughout the project lifecycle, contributing to requirements gathering, Agile planning, and process improvement efforts that help advance mission-critical federal operations.
What You’ll Do

As a

ServiceNow Business Analyst , you will:
Collaborate with stakeholders to gather, analyze, and document business requirements for ServiceNow solutions
Translate functional requirements into detailed Agile user stories and supporting documentation
Work closely with development teams to ensure requirements are clearly understood and implemented accurately
Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives
Develop and execute test cases to validate solution functionality and quality
Support user acceptance testing and confirm deliverables align with defined requirements and function as intended
Identify process improvement opportunities and recommend practical solutions
Document business processes, workflows, and system interactions to support implementation and operational continuity
Full-time (40 hours/week)
Hybrid work environment in Rosslyn, VA
Requirements

Active Secret Clearance required
Minimum of

0–2 years experience

with ServiceNow
Minimum of

0–2 years experience

with Agile fundamentals and Agile team environments
Experience gathering and documenting functional requirements
Experience with structured requirements gathering techniques, testing, user acceptance testing, and process documentation
Strong written and verbal communication skills with the ability to work across cross-functional teams and adapt to evolving project scopes
Ability to communicate complex concepts clearly and manage multiple priorities effectively
Demonstrated Advanced experience with:
Requirements gathering and business process analysis
Agile user story development and stakeholder collaboration
Testing, validation, and user acceptance support
Business process, workflow, and system documentation
Why Join Blue Rose?

Support mission-critical federal technology and process improvement initiatives
Collaborate with experienced teams in a secure government environment
Contribute to high-impact ServiceNow solution delivery efforts
Opportunity to grow within a mission-driven organization supporting national priorities

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