Application Engineer
Scnteam, Grand Rapids, MI, United States
Technical Application Engineer – Cutting Tools (Michigan Territory)
Location:
Remote – Based in Grand Rapids, MI
Territory:
Michigan (primarily Lower Peninsula – southern region)
Position Overview
We are seeking a Technical Application Engineer to support sales growth and customer success across Michigan, with a strong focus on the southern portion of the Lower Peninsula. This role serves as the key technical resource for both end users and distribution partners, specializing in solid carbide cutting tools for CNC machining applications.
The company’s portfolio consists of approximately 80% engineered/specialty tooling and 20% standard catalog tooling, requiring a highly consultative, solutions-oriented approach. This individual will play a critical role in optimizing machining processes, improving tool performance, and driving value-added solutions in metal removal applications.
Key Responsibilities
Provide hands‑on technical support to end users, including tool selection, application optimization, and troubleshooting in CNC machining environments
Collaborate closely with the sales team to identify opportunities for engineered (specialty) tooling solutions
Evaluate customer machining processes and recommend improvements to increase efficiency, tool life, and productivity
Support and develop distribution partners through joint sales calls, training, and application guidance
Act as the primary technical liaison between customers, sales, and internal engineering/manufacturing teams
Assist in quoting and developing custom tooling solutions based on customer requirements, prints, and machining challenges
Conduct on‑site test cuts, prove‑outs, and performance validations
Deliver technical presentations and training sessions for customers and distributor personnel
Maintain detailed documentation of application activity, project status, and customer interactions
Stay current on industry trends, materials, coatings, and advancements in cutting tool technology
Qualifications
3–10+ years of experience in cutting tools, machining, or manufacturing engineering
Strong background in CNC machining (milling and/or drilling; turning experience a plus)
Experience with solid carbide tooling required; exposure to engineered/specialty tooling highly preferred
Ability to read and interpret technical drawings and GD&T
Proven ability to troubleshoot machining issues and recommend process improvements
Familiarity with a wide range of workpiece materials (steel, stainless, aluminum, high‑temp alloys, etc.)
Strong communication skills with the ability to work effectively with both end users and distribution partners
Self‑motivated, organized, and comfortable working remotely within a defined territory
Willingness to travel throughout Michigan (approximately 50–70%)
Preferred Qualifications
Prior experience in an applications engineering or field technical role
Experience supporting or working through industrial distribution channels
Knowledge of CAM software and modern machining strategies (high‑efficiency milling, high‑speed machining, etc.)
What Success Looks Like
Becoming a trusted technical advisor to customers and distribution partners
Driving adoption of specialty tooling solutions that improve customer performance
Supporting consistent territory growth through technical differentiation and application expertise
Strengthening relationships across the sales channel while maintaining a strong end‑user focus
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Location:
Remote – Based in Grand Rapids, MI
Territory:
Michigan (primarily Lower Peninsula – southern region)
Position Overview
We are seeking a Technical Application Engineer to support sales growth and customer success across Michigan, with a strong focus on the southern portion of the Lower Peninsula. This role serves as the key technical resource for both end users and distribution partners, specializing in solid carbide cutting tools for CNC machining applications.
The company’s portfolio consists of approximately 80% engineered/specialty tooling and 20% standard catalog tooling, requiring a highly consultative, solutions-oriented approach. This individual will play a critical role in optimizing machining processes, improving tool performance, and driving value-added solutions in metal removal applications.
Key Responsibilities
Provide hands‑on technical support to end users, including tool selection, application optimization, and troubleshooting in CNC machining environments
Collaborate closely with the sales team to identify opportunities for engineered (specialty) tooling solutions
Evaluate customer machining processes and recommend improvements to increase efficiency, tool life, and productivity
Support and develop distribution partners through joint sales calls, training, and application guidance
Act as the primary technical liaison between customers, sales, and internal engineering/manufacturing teams
Assist in quoting and developing custom tooling solutions based on customer requirements, prints, and machining challenges
Conduct on‑site test cuts, prove‑outs, and performance validations
Deliver technical presentations and training sessions for customers and distributor personnel
Maintain detailed documentation of application activity, project status, and customer interactions
Stay current on industry trends, materials, coatings, and advancements in cutting tool technology
Qualifications
3–10+ years of experience in cutting tools, machining, or manufacturing engineering
Strong background in CNC machining (milling and/or drilling; turning experience a plus)
Experience with solid carbide tooling required; exposure to engineered/specialty tooling highly preferred
Ability to read and interpret technical drawings and GD&T
Proven ability to troubleshoot machining issues and recommend process improvements
Familiarity with a wide range of workpiece materials (steel, stainless, aluminum, high‑temp alloys, etc.)
Strong communication skills with the ability to work effectively with both end users and distribution partners
Self‑motivated, organized, and comfortable working remotely within a defined territory
Willingness to travel throughout Michigan (approximately 50–70%)
Preferred Qualifications
Prior experience in an applications engineering or field technical role
Experience supporting or working through industrial distribution channels
Knowledge of CAM software and modern machining strategies (high‑efficiency milling, high‑speed machining, etc.)
What Success Looks Like
Becoming a trusted technical advisor to customers and distribution partners
Driving adoption of specialty tooling solutions that improve customer performance
Supporting consistent territory growth through technical differentiation and application expertise
Strengthening relationships across the sales channel while maintaining a strong end‑user focus
#J-18808-Ljbffr