Accounts Receivable (AR) Specialist
The Facilities Group, Tampa, FL, United States
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Accounts Receivable (AR) Specialist
Full Time Specialist Tampa, FL, US
2 days ago Requisition ID: 10576
Key Duties and Responsibilities
Manage the full billing process for assigned accounts, including generation, review, and submission of invoices in compliance with contractual terms and company policies
Perform complex billing activities, such as consolidated invoicing, adjustments, and manual billing where required
Act as the primary contact for assigned customer accounts regarding billing and payment matters
Monitor customer accounts for overdue balances; initiate collections efforts and follow up to ensure timely payment
Investigate and resolve billing discrepancies, payment disputes, and other AR-related issues in coordination with internal teams
Track payment status and aging reports, escalating chronic delinquency issues promptly
Collaborate with operations, finance, and client account teams to ensure billing aligns with contractual service delivery
Support month‑end close by preparing AR‑related schedules and reconciliations
Additional Responsibilities
Provide guidance and escalation support to offshore AR clerks and other processing staff
Maintain accurate and organized records for audit and compliance purposes
Participate in process improvement initiatives to enhance billing and collections workflows
Assist in implementing new tools, templates, or system enhancements related to AR functions
Support ad hoc projects and reporting requests
Core Competencies
Execution & Accuracy: Ensures all billing and collections activities are completed with precision and attention to detail
Problem Solving: Anticipates and resolves issues impacting billing accuracy or payment timeliness
Customer Focus: Builds and maintains positive relationships with customers while effectively managing collections
Process Improvement: Adheres to and improves AR processes to ensure efficiency and compliance
Collaboration: Works closely with internal and external stakeholders to resolve issues and achieve results
Skills
Strong understanding of billing processes, collections strategies, and AR best practices
Excellent communication and negotiation skills for customer interactions
Proficiency with ERP systems, billing platforms, and Microsoft Excel
Ability to analyze account activity and identify payment trends or risks
Strong organizational skills with the ability to prioritize tasks in a fast‑paced environment
Qualifications
3–5 years of experience in accounts receivable, billing, or collections, preferably in a shared services or multi‑entity environment
Experience managing customer accounts and performing complex billing transactions
Knowledge of revenue recognition principles and AR‑related compliance requirements preferred
This Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813‑425‑1985.
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Accounts Receivable (AR) Specialist
Full Time Specialist Tampa, FL, US
2 days ago Requisition ID: 10576
Key Duties and Responsibilities
Manage the full billing process for assigned accounts, including generation, review, and submission of invoices in compliance with contractual terms and company policies
Perform complex billing activities, such as consolidated invoicing, adjustments, and manual billing where required
Act as the primary contact for assigned customer accounts regarding billing and payment matters
Monitor customer accounts for overdue balances; initiate collections efforts and follow up to ensure timely payment
Investigate and resolve billing discrepancies, payment disputes, and other AR-related issues in coordination with internal teams
Track payment status and aging reports, escalating chronic delinquency issues promptly
Collaborate with operations, finance, and client account teams to ensure billing aligns with contractual service delivery
Support month‑end close by preparing AR‑related schedules and reconciliations
Additional Responsibilities
Provide guidance and escalation support to offshore AR clerks and other processing staff
Maintain accurate and organized records for audit and compliance purposes
Participate in process improvement initiatives to enhance billing and collections workflows
Assist in implementing new tools, templates, or system enhancements related to AR functions
Support ad hoc projects and reporting requests
Core Competencies
Execution & Accuracy: Ensures all billing and collections activities are completed with precision and attention to detail
Problem Solving: Anticipates and resolves issues impacting billing accuracy or payment timeliness
Customer Focus: Builds and maintains positive relationships with customers while effectively managing collections
Process Improvement: Adheres to and improves AR processes to ensure efficiency and compliance
Collaboration: Works closely with internal and external stakeholders to resolve issues and achieve results
Skills
Strong understanding of billing processes, collections strategies, and AR best practices
Excellent communication and negotiation skills for customer interactions
Proficiency with ERP systems, billing platforms, and Microsoft Excel
Ability to analyze account activity and identify payment trends or risks
Strong organizational skills with the ability to prioritize tasks in a fast‑paced environment
Qualifications
3–5 years of experience in accounts receivable, billing, or collections, preferably in a shared services or multi‑entity environment
Experience managing customer accounts and performing complex billing transactions
Knowledge of revenue recognition principles and AR‑related compliance requirements preferred
This Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813‑425‑1985.
#J-18808-Ljbffr