Accounts Receivable Collections Specialist
Sensaria, Morrisville, NC, United States
Accounts Receivable Collections Specialist
501 Innovation Ave, Morrisville, NC 27560, USA
Job Description
Posted Monday, April 27, 2026 at 4:00 AM
The
Accounts Receivable Collections Specialist
is responsible for ensuring the accurate and timely processing of customer invoices, cash applications, collections, and account reconciliations across multiple manufacturing plants, warehouses, or operating locations. This role supports the finance team by maintaining accurate customer account records, monitoring aging balances, and working closely with operations, customer service, and sales teams to ensure timely payment and strong customer relationships. Reporting to our Accounts Receivable Manager, this role is hybrid (Tues-Wed-Thu) at our Morrisville, NC HQ.
Essential Duties and Responsibilities
Reconcile customer accounts and investigate payment discrepancies, short pays, deductions, chargebacks, and unapplied cash
Monitor accounts receivable aging and follow up on past due balances
Contact customers regarding overdue invoices and establish payment plans when appropriate
Maintain accurate customer account information, billing terms, tax status, and contact details
Research and resolve billing issues, pricing discrepancies, proof of delivery requests, and disputed invoices
Prepare and distribute customer statements and aging reports
Collaborate with sales, customer service, shipping, and operations teams to resolve customer account issues
Professional Experience and Educational Qualifications
Experience with EDI, customer portals, and electronic invoicing.
Experience supporting multiple locations or business units.
Knowledge of manufacturing processes, shipping documents, and freight terms.
Experience with deduction management and customer dispute resolution.
Familiarity with KPI tracking such as aging, DSO, collection effectiveness, and bad debt.
Specific Skills and Competencies
High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
2–5 years of accounts receivable, billing, collections, or accounting experience.
Experience in a manufacturing, distribution, or multi‑site environment strongly preferred.
Experience with ERP/accounting systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, Epicor, or similar.
Proficiency in Microsoft Excel, including formulas, pivot tables, and basic reporting.
Strong understanding of invoicing, cash application, collections, and account reconciliations.
Ability to manage multiple priorities and deadlines in a high‑volume environment.
Excellent written and verbal communication skills.
Strong attention to detail, organization, and problem‑solving skills.
Additional Attributes and Responsibilities
Communication and Customer Service
Time Management and Organization
Problem Solving
Analytical Thinking
Confidentiality and Professionalism
Teamwork and Cross‑Functional Collaboration
Ability to Work Independently
Circle Graphics + Sensaria offers a competitive compensation package, which includes vacation days, sick days, paid holidays, paid maternity and paternity leave, paid floating holiday, along with Medical, Dental, Vision, 401K, STD, LTD, Optional Life insurance, and opportunities for professional development.
Circle Graphics + Sensaria is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status, and all other legally required non-discriminatory categories. We are dedicated to creating an inclusive and collaborative workplace where every team member can thrive.
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501 Innovation Ave, Morrisville, NC 27560, USA
Job Description
Posted Monday, April 27, 2026 at 4:00 AM
The
Accounts Receivable Collections Specialist
is responsible for ensuring the accurate and timely processing of customer invoices, cash applications, collections, and account reconciliations across multiple manufacturing plants, warehouses, or operating locations. This role supports the finance team by maintaining accurate customer account records, monitoring aging balances, and working closely with operations, customer service, and sales teams to ensure timely payment and strong customer relationships. Reporting to our Accounts Receivable Manager, this role is hybrid (Tues-Wed-Thu) at our Morrisville, NC HQ.
Essential Duties and Responsibilities
Reconcile customer accounts and investigate payment discrepancies, short pays, deductions, chargebacks, and unapplied cash
Monitor accounts receivable aging and follow up on past due balances
Contact customers regarding overdue invoices and establish payment plans when appropriate
Maintain accurate customer account information, billing terms, tax status, and contact details
Research and resolve billing issues, pricing discrepancies, proof of delivery requests, and disputed invoices
Prepare and distribute customer statements and aging reports
Collaborate with sales, customer service, shipping, and operations teams to resolve customer account issues
Professional Experience and Educational Qualifications
Experience with EDI, customer portals, and electronic invoicing.
Experience supporting multiple locations or business units.
Knowledge of manufacturing processes, shipping documents, and freight terms.
Experience with deduction management and customer dispute resolution.
Familiarity with KPI tracking such as aging, DSO, collection effectiveness, and bad debt.
Specific Skills and Competencies
High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
2–5 years of accounts receivable, billing, collections, or accounting experience.
Experience in a manufacturing, distribution, or multi‑site environment strongly preferred.
Experience with ERP/accounting systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, Epicor, or similar.
Proficiency in Microsoft Excel, including formulas, pivot tables, and basic reporting.
Strong understanding of invoicing, cash application, collections, and account reconciliations.
Ability to manage multiple priorities and deadlines in a high‑volume environment.
Excellent written and verbal communication skills.
Strong attention to detail, organization, and problem‑solving skills.
Additional Attributes and Responsibilities
Communication and Customer Service
Time Management and Organization
Problem Solving
Analytical Thinking
Confidentiality and Professionalism
Teamwork and Cross‑Functional Collaboration
Ability to Work Independently
Circle Graphics + Sensaria offers a competitive compensation package, which includes vacation days, sick days, paid holidays, paid maternity and paternity leave, paid floating holiday, along with Medical, Dental, Vision, 401K, STD, LTD, Optional Life insurance, and opportunities for professional development.
Circle Graphics + Sensaria is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status, and all other legally required non-discriminatory categories. We are dedicated to creating an inclusive and collaborative workplace where every team member can thrive.
#J-18808-Ljbffr