Resort Manager
Omni Hotels & Resorts, Bretton Woods, NH, United States
Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America
Job Description
Omni Mount Washington Resort & Spa
Overview
The Resort Manager serves as a key leader of the executive team for the Omni Mount Washington Resort & Spa, one of the most iconic properties in New England. Reporting directly to the Managing Director, the Resort Manager will help lead the operation responsible for creating memorable experiences for guests in keeping with Omni’s high standards and award‑winning service.
Responsibilities
Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year
Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met
Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed
Conduct daily reviews of Rooms, Food & Beverage, Events and Activities, Spa and Retail operations with department leaders
Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers
Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers
Ensure high guest service standards in keeping with a luxury resort operation
Drive a strong culture of associate engagement
Recommend programs for the motivation and development of staff
Direct property operations in Managing Director’s absence
Qualifications
Minimum of seven years of hotel management experience in a luxury hotel/resort environment
College degree in business, hotel & restaurant management or equivalent preferred
Demonstrated results‑oriented management skills with a proven track record in mentoring and leading a successful team
Understand the uniqueness of operating a resort in a four full season environment
Ability to budget and forecast productivities and direct expenses with strong financial acumen
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills; must be detail oriented, extremely organized and punctual
Ability to communicate effectively and professionally
Ability to work under pressure
Ability to work independently and within a team environment
Flexible schedule to include weekends and holidays
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
#J-18808-Ljbffr
Job Description
Omni Mount Washington Resort & Spa
Overview
The Resort Manager serves as a key leader of the executive team for the Omni Mount Washington Resort & Spa, one of the most iconic properties in New England. Reporting directly to the Managing Director, the Resort Manager will help lead the operation responsible for creating memorable experiences for guests in keeping with Omni’s high standards and award‑winning service.
Responsibilities
Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year
Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met
Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed
Conduct daily reviews of Rooms, Food & Beverage, Events and Activities, Spa and Retail operations with department leaders
Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers
Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers
Ensure high guest service standards in keeping with a luxury resort operation
Drive a strong culture of associate engagement
Recommend programs for the motivation and development of staff
Direct property operations in Managing Director’s absence
Qualifications
Minimum of seven years of hotel management experience in a luxury hotel/resort environment
College degree in business, hotel & restaurant management or equivalent preferred
Demonstrated results‑oriented management skills with a proven track record in mentoring and leading a successful team
Understand the uniqueness of operating a resort in a four full season environment
Ability to budget and forecast productivities and direct expenses with strong financial acumen
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills; must be detail oriented, extremely organized and punctual
Ability to communicate effectively and professionally
Ability to work under pressure
Ability to work independently and within a team environment
Flexible schedule to include weekends and holidays
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
#J-18808-Ljbffr