Office Systems Professional
Konica Minolta Business Solutions U.S.A., Inc., San Jose, CA, United States
Overview
Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?
Join us at Konica Minolta as a Field Service Technician!
We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!
Responsibilities
What You’ll Do:
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Use and maintain a variety of tools and gauges to repair and diagnose production machinery
Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta system for each client account
Collaborate with the Account Management team to help resolve customer issues
What We Offer:
Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives
Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs
Qualifications
Minimum:
0-2 years experience of servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Preferred:
A+ or N+ Certification preferred and exposure to IT Networks a plus
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
#J-18808-Ljbffr
Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?
Join us at Konica Minolta as a Field Service Technician!
We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!
Responsibilities
What You’ll Do:
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Use and maintain a variety of tools and gauges to repair and diagnose production machinery
Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta system for each client account
Collaborate with the Account Management team to help resolve customer issues
What We Offer:
Hands on and computer based training on current and upcoming technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives
Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs
Qualifications
Minimum:
0-2 years experience of servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Preferred:
A+ or N+ Certification preferred and exposure to IT Networks a plus
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
#J-18808-Ljbffr