Patient Experience & Resolution Specialist

Rochester Regional Health is searching for a Patient Relations Coordinator based in Rochester, NY. The role involves addressing patient complaints, collaborating with stakeholders, and ensuring a high standard of patient experience. An Associate Degree and two years of relevant experience in customer service or healthcare are required. The position demands excellent communication skills and the ability to maintain confidentiality. This role offers a pay range of $19.00 to $24.50 per hour, working 40 hours a week, Monday through Friday.
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