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ServiceNow Architect - Downtown Boston

Motion Recruitment Partners LLC, Boston, MA, United States


A law firm in Greater Boston is seeking a ServiceNow Architect to join their technology team. As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing ServiceNow solutions tailored for the legal sector, with a focus on Configuration Management Database (CMDB) and ITIL process enablement.

You'll be architecting and administering ServiceNow platforms, with hands‑on experience using JavaScript for customizations and integrations. Familiarity with ITIL‑based service management and proficiency in leveraging CMDB for asset and configuration management is required.

Required Skills & Experience

Extensive experience in ServiceNow architecture and administration

Deep expertise with CMDB and implementing ITIL‑based processes

Proficient in JavaScript development within ServiceNow

Exposure to integration with external systems and APIs

Strong understanding of IT service management best practices

Desired Skills & Experience

Experience working in the legal industry or professional services

5+ years of ServiceNow and IT service management experience Degree in computer science or a related field

Strong analytical and communication skills

What You Will Be Doing
Daily Responsibilities – 100% Hands On.

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.

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