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Senior Insurance Collections Specialist - Revenue Cycle Management

USA Clinics Group, Northbrook, IL, United States


Job Summary
We are seeking a detail-oriented and analytical

Senior Insurance Collections Specialist

with strong expertise in revenue cycle processes. The ideal candidate will have hands‑on experience in payment posting, denial management, and identifying trends in insurance reimbursements.

This role requires a proactive mindset with a focus on process improvement and leveraging automation, including AI-driven solutions.

Position Details

Location: Northbrook, IL

Schedule: Full‑Time, Monday‑Friday (onsite)

Bilingual: English & Spanish (Preferred)

Compensation: $24‑$28hr based on experience and qualifications.

Key Responsibilities

Perform accurate and timely

payment posting

for all payer types (insurance, patient, and third‑party).

Manage

Accounts Receivable (A/R)

follow‑ups to ensure timely collections and resolution of outstanding balances.

Analyze and

resolve claim denials , including root‑cause identification and corrective actions.

Identify

denial patterns and payer trends , and recommend process improvements to reduce recurring issues.

Work closely with billing, coding, and payer teams to ensure proper claim submission and reimbursement.

Monitor aging reports and prioritize accounts for follow‑up.

Maintain compliance with payer guidelines and internal policies.

Document actions taken on accounts clearly and accurately in the system.

Collaborate with cross‑functional teams to improve overall revenue cycle performance.

Proactively identify opportunities to

streamline workflows and implement automation , including AI‑based tools for denial prediction, posting accuracy, and trend analysis.

Required Skills & Qualifications

Strong understanding of

Accounts Receivable (A/R)

processes in healthcare revenue cycle.

Hands‑on experience with

payment posting and reconciliation .

In‑depth knowledge of

denials management and resolution strategies .

Ability to

analyze payer behavior and identify trends

in insurance reimbursements.

Familiarity with

EOBs, ERAs, CPT/ICD codes , and insurance guidelines.

Strong analytical and problem‑solving skills.

Experience with healthcare billing systems and EHR/RCM platforms.

Proficiency in Excel and reporting tools.

Preferred Qualifications

Experience in

automation initiatives or AI‑based tools

within revenue cycle management.

Knowledge of process improvement methodologies (Lean, Six Sigma, etc.).

Certification in medical billing/coding (e.g., CPC, CCS) is a plus.

Key Competencies

Attention to detail

Analytical thinking

Process improvement mindset

Strong communication skills

Adaptability to new technologies

Benefits

Health insurance

(medical, dental, vision)

Retirement Plan

Paid time off (PTO)

(vacation, sick)

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