Enrollment Processing Analyst
Wright State University, University, FL, United States
Wright State University is an equal opportunity employer.
Faculty Rank or Job Title
Job Category: Administrative (exempt
on-exempt)
Department: Undergraduate Admissions
EEO number: 26P234
Position FTE: 100%
Minimum Annual Salary: $36,635
Salary Band: UC S03
Job Summary/Basic Function:
The enrollment processing analyst provides support to the Enrollment Operations and Recruitment teams in Admissions. The analyst will support functions that impact enrollment and is customer service focused. The analyst is responsible for coordination and execution of activities to support the admissions cycle including communication plans and application processing; execution of reports; and maintenance of data. This position will work in the university CRM and Banner data regularly executing complex filters and queries to support recruitment and application outreach needs.
Minimum Qualifications
Bachelor’s degree and one year of experience in college admissions, operations, registration or related field.
Strong Excel and PowerPoint skills along with the ability to analyze data as produced both orally and in writing.
Strong analytical skills and an attention to detail. Must be able to demonstrate excellent public speaking and strong written communication skills. Must be able to work in a high volume office. Must have excellent customer service skills.
Preferred Qualifications
2-3 years of experience in college admissions, operations, registration or related field.
Experience with Salesforce, Slate, Marketing Cloud, Banner or similar complex CRM/ERPs.
Communication Coordination (15%)
Manage administrative processes for working with vendors to provide lists, generate letters, and other outreach for all part of the admissions funnel
Support communication planning and execution including coordination of messages and timing for multiple teams in Enrollment Management
Write and copyedit outbound communications.
Execute communication plans for students in the application process.
Work with internal admissions team, Marketing, and IT to achieve automated and one time communication goals
Student Data and Systems Support (40%)
Support testing and implementation of software and applications
Coordinate and execute data imports from vendors, test score sends, and partners
Manage vendor relationships that support data integration
Coordinate data entry from contact cards and other sources
Assist with the collection of data and ensuring that data is input correctly; make recommendations for changes
Use error reports from multiple systems to aid in data maintenance
Provide relevant reports to partner offices like Registrar’s Office, Bursar’s Office, Financial Aid, Transfer, and colleges
Create and analyze reports in Salesforce to support recruitment and enrollment goals
Collaborate with IT for audit processes and make recommendations for automations and data management
Application Processing (40%)
Process applications for all undergraduate student types
Ensure authenticity of admissions documents
Execute admissions decisions based on application material, internal process documents and Wright State policy
Provide full support to the entire application process
Assist with data entry, integrity, reporting, and analytics.
Other (5%)
Support the integration of new systems and associated communications.
Maintain an understanding of admissions policies, procedures and student data to inform strategies and tactics to best serve future students and the teams that support them.
Participate as an active member of Undergraduate Admissions through membership on committees.
Assist with on and off campus events and programs. Occasional travel and work nights and/or weekends.
Complete special projects and duties as assigned.
Prioritize the student experience and provide exceptional customer service
Working Conditions
Typical office environment, fast-paced office during peak processing times, occasional evening and weekend hours are required during peak processing times. Must be able to handle high stress during peak processing times.
Location: 3640 Colonel Glenn Hwy., Dayton, OH 45435 USA
#J-18808-Ljbffr
Faculty Rank or Job Title
Job Category: Administrative (exempt
on-exempt)
Department: Undergraduate Admissions
EEO number: 26P234
Position FTE: 100%
Minimum Annual Salary: $36,635
Salary Band: UC S03
Job Summary/Basic Function:
The enrollment processing analyst provides support to the Enrollment Operations and Recruitment teams in Admissions. The analyst will support functions that impact enrollment and is customer service focused. The analyst is responsible for coordination and execution of activities to support the admissions cycle including communication plans and application processing; execution of reports; and maintenance of data. This position will work in the university CRM and Banner data regularly executing complex filters and queries to support recruitment and application outreach needs.
Minimum Qualifications
Bachelor’s degree and one year of experience in college admissions, operations, registration or related field.
Strong Excel and PowerPoint skills along with the ability to analyze data as produced both orally and in writing.
Strong analytical skills and an attention to detail. Must be able to demonstrate excellent public speaking and strong written communication skills. Must be able to work in a high volume office. Must have excellent customer service skills.
Preferred Qualifications
2-3 years of experience in college admissions, operations, registration or related field.
Experience with Salesforce, Slate, Marketing Cloud, Banner or similar complex CRM/ERPs.
Communication Coordination (15%)
Manage administrative processes for working with vendors to provide lists, generate letters, and other outreach for all part of the admissions funnel
Support communication planning and execution including coordination of messages and timing for multiple teams in Enrollment Management
Write and copyedit outbound communications.
Execute communication plans for students in the application process.
Work with internal admissions team, Marketing, and IT to achieve automated and one time communication goals
Student Data and Systems Support (40%)
Support testing and implementation of software and applications
Coordinate and execute data imports from vendors, test score sends, and partners
Manage vendor relationships that support data integration
Coordinate data entry from contact cards and other sources
Assist with the collection of data and ensuring that data is input correctly; make recommendations for changes
Use error reports from multiple systems to aid in data maintenance
Provide relevant reports to partner offices like Registrar’s Office, Bursar’s Office, Financial Aid, Transfer, and colleges
Create and analyze reports in Salesforce to support recruitment and enrollment goals
Collaborate with IT for audit processes and make recommendations for automations and data management
Application Processing (40%)
Process applications for all undergraduate student types
Ensure authenticity of admissions documents
Execute admissions decisions based on application material, internal process documents and Wright State policy
Provide full support to the entire application process
Assist with data entry, integrity, reporting, and analytics.
Other (5%)
Support the integration of new systems and associated communications.
Maintain an understanding of admissions policies, procedures and student data to inform strategies and tactics to best serve future students and the teams that support them.
Participate as an active member of Undergraduate Admissions through membership on committees.
Assist with on and off campus events and programs. Occasional travel and work nights and/or weekends.
Complete special projects and duties as assigned.
Prioritize the student experience and provide exceptional customer service
Working Conditions
Typical office environment, fast-paced office during peak processing times, occasional evening and weekend hours are required during peak processing times. Must be able to handle high stress during peak processing times.
Location: 3640 Colonel Glenn Hwy., Dayton, OH 45435 USA
#J-18808-Ljbffr