Community Specialist | ABQ Uptown
Lululemon Athletica, Albuquerque, NM, United States
Company Overview
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in. As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth‑focused environment for our people.
Job Summary
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, community partner activities, and supporting lululemon product seeding and attendance at local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant partners, providing synergistic value. The Specialist also delivers a world‑class guest experience while working on the floor in the store, bringing a community perspective into the guest connection.
Core Responsibilities of the Job
Collaborate with store leadership to bring community strategy—through the pillars of community foundations and guest experience—to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and/or host local and regional community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding community events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive, productive, and fun experience for all team members.
Job Requirements
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation methods.
Schedule/Availability
The work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees.
Experience
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building.
Job Assets (nice to have)
Education: High school diploma/GED/equivalent or higher.
Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.
What We Look For
Inclusion & Diversity:
Creates/supports an inclusive environment that values/celebrates differences.
Integrity:
Behaves in an honest, fair, and ethical manner.
Connection and Partnership:
Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
Planning and Organizing:
Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities.
Collaboration and Teamwork:
Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
Learner Mindset:
Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop.
Self-Leadership:
Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives.
Interactive Communication:
Conveys information effectively and understands information shared while interacting with others.
Work Context
Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.
Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Compensation & Benefits Package
Base Pay Range:
$20.00 – $23.01/hour (subject to minimum wage in the location).
Target Bonus:
$2.00/hour.
Total Target Base Pay Range:
$22.00 – $25.01/hour.
Benefits include:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Equal Employment Opportunity Statement
Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. Reasonable accommodation is available for qualified individuals with disabilities upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment. Lululemon provides reasonable accommodation to applicants with disabilities. If you would like individualized support, email us at ataccommodations@lululemon.com with the position title, location, and nature of your request.
#J-18808-Ljbffr
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in. As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth‑focused environment for our people.
Job Summary
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, community partner activities, and supporting lululemon product seeding and attendance at local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant partners, providing synergistic value. The Specialist also delivers a world‑class guest experience while working on the floor in the store, bringing a community perspective into the guest connection.
Core Responsibilities of the Job
Collaborate with store leadership to bring community strategy—through the pillars of community foundations and guest experience—to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and/or host local and regional community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding community events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive, productive, and fun experience for all team members.
Job Requirements
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation methods.
Schedule/Availability
The work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees.
Experience
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building.
Job Assets (nice to have)
Education: High school diploma/GED/equivalent or higher.
Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.
What We Look For
Inclusion & Diversity:
Creates/supports an inclusive environment that values/celebrates differences.
Integrity:
Behaves in an honest, fair, and ethical manner.
Connection and Partnership:
Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
Planning and Organizing:
Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities.
Collaboration and Teamwork:
Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
Learner Mindset:
Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop.
Self-Leadership:
Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives.
Interactive Communication:
Conveys information effectively and understands information shared while interacting with others.
Work Context
Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.
Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Compensation & Benefits Package
Base Pay Range:
$20.00 – $23.01/hour (subject to minimum wage in the location).
Target Bonus:
$2.00/hour.
Total Target Base Pay Range:
$22.00 – $25.01/hour.
Benefits include:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Equal Employment Opportunity Statement
Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. Reasonable accommodation is available for qualified individuals with disabilities upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment. Lululemon provides reasonable accommodation to applicants with disabilities. If you would like individualized support, email us at ataccommodations@lululemon.com with the position title, location, and nature of your request.
#J-18808-Ljbffr