Clinical Concierge - Urgent Care - Full time, Days
Texas Health Resources, Fort Worth, TX, United States
Clinical Concierge MA/LVN - Fort Worth
Location: 4480 Bryant Irvine rd, Fort Worth, Texas 76132 (this position will float across multiple Texas Health Urgent Care locations)
Works hours: Full-time, 3‑12 hour shifts per week (rotating days, weekends and holidays), 7:45 AM – 8:15 PM.
Requirements
High school diploma or equivalent
required.
Certified or Registered Medical Assistant
(or successful completion of a Medical Assistant education program) OR completion of a Vocational Nurse program, required.
Six months of prior health‑care facility clinical experience
as a LVN, MA, CNA, or other patient‑care experience, or completion of an internal THR MA externship training program in lieu of experience, required.
Previous experience using an electronic health record preferred.
Certified or Registered Medical Assistant in lieu of program completion
or
LVN – Licensed Vocational Nurse, State of Texas, if LVN upon hire
required.
BCLS – Basic Cardiac Life Support
(maintained every 2 years and required prior to providing independent patient care) required within 30 days of hire.
THR Urine Drug Collector training
(maintained every 5 years and required prior to providing independent care) required within 30 days of hire.
Responsibilities
Collect identification and payer‑related documentation; conduct registration using EPIC workflow.
Measure and document vitals and communicate results to consumer and provider.
Document chief complaint, allergies, health history, and current medications accurately in EPIC.
Perform and document laboratory testing and collections per provider orders, including venipuncture with competency check‑off.
Administer and document oral and intramuscular medication using the appropriate verification workflow.
Assist provider with procedures (maintaining sterile field, laceration repair, incision & drainage, application of orthogoods and orthoglass).
Behave professionally and empathetically to build trust and relationships with consumers and secondary guests.
Welcome consumers and secondary guests; greet and inquire about purpose of visit.
Recognize and notify provider immediately of emergent patients; perform BLS, provide oxygen, and assist with emergency care.
Schedule primary‑care referrals for consumers.
Maintain office supplies, medical supplies, and medications at proper par levels.
Perform quality checks throughout the facility per established policies.
Other duties as assigned.
Benefits
401(k), PTO, medical, dental, paid parental leave, flex spending, tuition reimbursement, student loan forgiveness.
Exposure to high‑quality patient care through nursing education and research.
Strong unit‑based council and supportive team environment with growth opportunities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other protected class.
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Location: 4480 Bryant Irvine rd, Fort Worth, Texas 76132 (this position will float across multiple Texas Health Urgent Care locations)
Works hours: Full-time, 3‑12 hour shifts per week (rotating days, weekends and holidays), 7:45 AM – 8:15 PM.
Requirements
High school diploma or equivalent
required.
Certified or Registered Medical Assistant
(or successful completion of a Medical Assistant education program) OR completion of a Vocational Nurse program, required.
Six months of prior health‑care facility clinical experience
as a LVN, MA, CNA, or other patient‑care experience, or completion of an internal THR MA externship training program in lieu of experience, required.
Previous experience using an electronic health record preferred.
Certified or Registered Medical Assistant in lieu of program completion
or
LVN – Licensed Vocational Nurse, State of Texas, if LVN upon hire
required.
BCLS – Basic Cardiac Life Support
(maintained every 2 years and required prior to providing independent patient care) required within 30 days of hire.
THR Urine Drug Collector training
(maintained every 5 years and required prior to providing independent care) required within 30 days of hire.
Responsibilities
Collect identification and payer‑related documentation; conduct registration using EPIC workflow.
Measure and document vitals and communicate results to consumer and provider.
Document chief complaint, allergies, health history, and current medications accurately in EPIC.
Perform and document laboratory testing and collections per provider orders, including venipuncture with competency check‑off.
Administer and document oral and intramuscular medication using the appropriate verification workflow.
Assist provider with procedures (maintaining sterile field, laceration repair, incision & drainage, application of orthogoods and orthoglass).
Behave professionally and empathetically to build trust and relationships with consumers and secondary guests.
Welcome consumers and secondary guests; greet and inquire about purpose of visit.
Recognize and notify provider immediately of emergent patients; perform BLS, provide oxygen, and assist with emergency care.
Schedule primary‑care referrals for consumers.
Maintain office supplies, medical supplies, and medications at proper par levels.
Perform quality checks throughout the facility per established policies.
Other duties as assigned.
Benefits
401(k), PTO, medical, dental, paid parental leave, flex spending, tuition reimbursement, student loan forgiveness.
Exposure to high‑quality patient care through nursing education and research.
Strong unit‑based council and supportive team environment with growth opportunities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other protected class.
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