Maintenance Billing Coordinator
Gulf Coast Property Management, Bradenton, FL, United States
We are Gulf Coast Property Management (GCPM) and we assist property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and about expanding our customer base.
Maintenance Billing Coordinator – Full Time
Vacation Rental Division – Lakewood Ranch Office
$52,000 - $55,000
What We Need
We are currently recruiting for the position of Maintenance Billing Coordinator – Full Time within our Vacation Rental Division, based out of our Lakewood Ranch office.
You will be trained in our processes and procedures utilizing your knowledge, skills, abilities, education, and passion for this career.
We are looking for a career-minded individual with a positive attitude and a willingness to go the extra mile. The right candidate should be detail oriented, organized, tech savvy, and possess strong written communication skills.
This role requires someone who is process-driven and comfortable working in a fast-paced environment where maintenance events are frequent and timely communication is critical. We are a driven team, and we need people who possess the initiative to help us succeed and grow. This is a FAST-paced industry and self-direction is critical.
Overview
This is an office-based position located in our Lakewood Ranch home office supporting the Vacation Rental Maintenance team.
In this role, you will be responsible for managing and communicating maintenance-related charges to property owners before they appear on monthly statements. The goal of this position is to provide clear, proactive communication that eliminates surprises and reduces follow-up questions from owners.
You will review completed work orders generated through our Vacation Rental operations, compile supporting documentation, and create what we refer to as a “Work Order Owner Packet.” This packet includes a clear explanation of what occurred during a guest stay or turnover, what work was performed, and any recommended follow-up or preventative actions.
Once prepared, the packet will be reviewed internally by the Account Manager. After approval, you will send the finalized communication to the property owner and enter the invoice into our property management software, ensuring accurate billing on the owner’s ledger.
This role plays a key part in ensuring a high level of transparency and trust between our company and our property owners.
What Does This Role Require To Be Successful?
Essential Job Functions
Review completed vacation rental work orders and associated vendor invoices
Create clear, concise written summaries explaining maintenance events to property owners
Compile and organize supporting documentation, including invoices, reports, and photos
Prepare and deliver “Work Order Owner Packets” for internal review
Collaborate with Account Managers to ensure accuracy and alignment prior to owner communication
Send approved maintenance communications to property owners in a professional and timely manner
Enter invoices and charges accurately into company property management software
Ensure all billing is properly documented and reflected on owner ledgers
Maintain strong attention to detail and consistency in all communications and data entry
Deliver a high level of customer service and uphold company quality standards at all times
Performs other duties as assigned based on company needs
CORE COMPETENCIES:
Performs effectively in a fast-paced, detail-oriented environment
Demonstrates consistency, accuracy, and accountability in daily tasks
Professional and Technical Expertise
Applies job‑related technical knowledge effectively
Understands systems, processes, and billing workflows
Adaptability
Responds positively to change and adjusts behavior as needed
Remains flexible and open to new or unfamiliar situations
Critical Thinking
Analytically and logically evaluates information to resolve problemsReviews documentation for accuracy, completeness, and potential discrepancies
Communication
Clearly conveys information in writing with professionalism and accuracy
Ensures messaging is easy for owners to understand with minimal follow‑up required
Customer Focus
Anticipates and responds to owner needs and expectations
Works to minimize confusion and improve the overall owner experience
Education and Experience
High School Diploma or equivalent is required
Previous experience in property management or vacation rental operations preferred
Accounts payable or billing experience is a plus
Experience working with property management software is a plus
Strong written communication skills required
Knowledge, Skills, and Abilities
Strong attention to detail and organizational skills
Proficient in using computers and software systems
Ability to write clear, professional, and informative emails
Able to manage multiple tasks and deadlines in a fast‑paced environment
Highly responsive, reliable, and process‑driven
Ability to work independently while collaborating with team members
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully, an individual must possess certain physical abilities and be able to tolerate work‑related environmental conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
PHYSICAL AND DEXTERITY REQUIREMENTS: This position requires limited physical exertion. Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use.
ENVIRONMENTAL HAZARDS: This position operates in a standard office environment with minimal exposure to environmental hazards.
SENSORY REQUIREMENTS: The job requires normal visual acuity, hearing, and communication abilities.
What does Gulf Coast Property Management Offer in Return?
Benefits For You, Your Family, and Your Future
Besides joining a stable organization in a hot industry sector, you'll enjoy an environment that fosters career growth, promotions, recognition, as well as Competitive Compensation and a Benefits Package which includes Medical Insurance, Matching 401K, PTO, Paid Holidays, And Bonus Potential.
Longevity
As one of the area’s leading management companies of privately owned rental homes, we offer a level of service that's unheard of when it comes to managing such properties. This ensures an enviable degree of employment stability in often uncertain times.
#J-18808-Ljbffr
Maintenance Billing Coordinator – Full Time
Vacation Rental Division – Lakewood Ranch Office
$52,000 - $55,000
What We Need
We are currently recruiting for the position of Maintenance Billing Coordinator – Full Time within our Vacation Rental Division, based out of our Lakewood Ranch office.
You will be trained in our processes and procedures utilizing your knowledge, skills, abilities, education, and passion for this career.
We are looking for a career-minded individual with a positive attitude and a willingness to go the extra mile. The right candidate should be detail oriented, organized, tech savvy, and possess strong written communication skills.
This role requires someone who is process-driven and comfortable working in a fast-paced environment where maintenance events are frequent and timely communication is critical. We are a driven team, and we need people who possess the initiative to help us succeed and grow. This is a FAST-paced industry and self-direction is critical.
Overview
This is an office-based position located in our Lakewood Ranch home office supporting the Vacation Rental Maintenance team.
In this role, you will be responsible for managing and communicating maintenance-related charges to property owners before they appear on monthly statements. The goal of this position is to provide clear, proactive communication that eliminates surprises and reduces follow-up questions from owners.
You will review completed work orders generated through our Vacation Rental operations, compile supporting documentation, and create what we refer to as a “Work Order Owner Packet.” This packet includes a clear explanation of what occurred during a guest stay or turnover, what work was performed, and any recommended follow-up or preventative actions.
Once prepared, the packet will be reviewed internally by the Account Manager. After approval, you will send the finalized communication to the property owner and enter the invoice into our property management software, ensuring accurate billing on the owner’s ledger.
This role plays a key part in ensuring a high level of transparency and trust between our company and our property owners.
What Does This Role Require To Be Successful?
Essential Job Functions
Review completed vacation rental work orders and associated vendor invoices
Create clear, concise written summaries explaining maintenance events to property owners
Compile and organize supporting documentation, including invoices, reports, and photos
Prepare and deliver “Work Order Owner Packets” for internal review
Collaborate with Account Managers to ensure accuracy and alignment prior to owner communication
Send approved maintenance communications to property owners in a professional and timely manner
Enter invoices and charges accurately into company property management software
Ensure all billing is properly documented and reflected on owner ledgers
Maintain strong attention to detail and consistency in all communications and data entry
Deliver a high level of customer service and uphold company quality standards at all times
Performs other duties as assigned based on company needs
CORE COMPETENCIES:
Performs effectively in a fast-paced, detail-oriented environment
Demonstrates consistency, accuracy, and accountability in daily tasks
Professional and Technical Expertise
Applies job‑related technical knowledge effectively
Understands systems, processes, and billing workflows
Adaptability
Responds positively to change and adjusts behavior as needed
Remains flexible and open to new or unfamiliar situations
Critical Thinking
Analytically and logically evaluates information to resolve problemsReviews documentation for accuracy, completeness, and potential discrepancies
Communication
Clearly conveys information in writing with professionalism and accuracy
Ensures messaging is easy for owners to understand with minimal follow‑up required
Customer Focus
Anticipates and responds to owner needs and expectations
Works to minimize confusion and improve the overall owner experience
Education and Experience
High School Diploma or equivalent is required
Previous experience in property management or vacation rental operations preferred
Accounts payable or billing experience is a plus
Experience working with property management software is a plus
Strong written communication skills required
Knowledge, Skills, and Abilities
Strong attention to detail and organizational skills
Proficient in using computers and software systems
Ability to write clear, professional, and informative emails
Able to manage multiple tasks and deadlines in a fast‑paced environment
Highly responsive, reliable, and process‑driven
Ability to work independently while collaborating with team members
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully, an individual must possess certain physical abilities and be able to tolerate work‑related environmental conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
PHYSICAL AND DEXTERITY REQUIREMENTS: This position requires limited physical exertion. Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use.
ENVIRONMENTAL HAZARDS: This position operates in a standard office environment with minimal exposure to environmental hazards.
SENSORY REQUIREMENTS: The job requires normal visual acuity, hearing, and communication abilities.
What does Gulf Coast Property Management Offer in Return?
Benefits For You, Your Family, and Your Future
Besides joining a stable organization in a hot industry sector, you'll enjoy an environment that fosters career growth, promotions, recognition, as well as Competitive Compensation and a Benefits Package which includes Medical Insurance, Matching 401K, PTO, Paid Holidays, And Bonus Potential.
Longevity
As one of the area’s leading management companies of privately owned rental homes, we offer a level of service that's unheard of when it comes to managing such properties. This ensures an enviable degree of employment stability in often uncertain times.
#J-18808-Ljbffr