Global Sales Enablement & Operations Manager
Discovery Education Talent Team, Charlotte, NC, United States
Charlotte, NC, USA
Job Description
The Sales Enablement and Operations team seeks a high-energy, high-potential individual to lead sales enablement and operations initiatives within a complex organization at a global scale. This role will also play a crucial role in optimizing our pre and post-sales processes and tools, focusing on the Corporate Education Partnerships business unit.
The
Global Sales Enablement and Operations Manager
will be an essential part of a team that sits at the center of Discovery Education’s mission and vision, with a focus on a career and workforce development strategy, while accelerating DE’s competitive differentiation to districts through local workforce partnerships and high-demand careers content.
The key responsibilities are centered around supporting and scaling the partner-facing teams that both create and maintain partners for life! This includes, but is not limited to, planning, building and leading enablement and operational initiatives and programming to achieve the successful onboarding of new hires; internal trainings on systems and tools readiness, processes, pricing, products and services; role-specific training; creating and updating sales tools; documenting and implementing internal processes and frameworks; and partnering with cross-functional stakeholders across operations, marketing, product, and more.
Core Competencies for Success
Strong interpersonal, presentation, organizational, and verbal/written communication skills, attention to detail, and the ability to manage a diverse workload
Suite of Microsoft Office, CRM/Salesforce preferred, Gainsight, Vidyard
Strong ability to collaborate and align enablement initiatives with business goals and tangential initiatives led by departments focused on supporting the teams responsible for revenue generation and renewals
Execute flawless Discovery Education demonstrations, presentations, and consultations appropriate to developing the knowledge and capabilities of employees
Possess expertise in existing educational and industry trends to increase employees’ understanding and application within the field of educational technology
Possess a thorough knowledge of the functional and educational aspects of Discovery Education’s products and services
Bring strong knowledge of sales training methodologies with creative and unique ways to practice and scale with partner-focused teams
Credentials and Experience
Experienced enablement professional with in-depth understanding of sales and partner success enablement strategies, methodologies, and best practices, with a track record of successfully implementing and driving sales enablement initiatives, additional background in education is preferred
3+ years in a coaching, enablement, or training role with an additional 3+ years of experience in account management, project management, and/or sales role with a proven track record of territory management, consultative sales, and exceptional client relations
Bachelor’s degree or an equivalent combination of skills, training, and experience. Ability to drive process mapping, continuous improvement, and change management, focused on process improvement for internal stakeholders
Experienced enablement professional who has delivered world-class programs and understands the importance of data-driven evaluation and program iteration
Act as CRM, LMS, Microsoft Office Suite, and SharePoint power user
Legal right to work in the United States
You must be able to work a hybrid schedule and split your time between our Charlotte, NC Corporate Headquarters, and remote work.
The hiring range for this position is between $96,650-$107,400 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, this position is eligible for an Annual Bonus.
Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the communities we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender, protected veteran status or disabled status, or genetic information.
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Job Description
The Sales Enablement and Operations team seeks a high-energy, high-potential individual to lead sales enablement and operations initiatives within a complex organization at a global scale. This role will also play a crucial role in optimizing our pre and post-sales processes and tools, focusing on the Corporate Education Partnerships business unit.
The
Global Sales Enablement and Operations Manager
will be an essential part of a team that sits at the center of Discovery Education’s mission and vision, with a focus on a career and workforce development strategy, while accelerating DE’s competitive differentiation to districts through local workforce partnerships and high-demand careers content.
The key responsibilities are centered around supporting and scaling the partner-facing teams that both create and maintain partners for life! This includes, but is not limited to, planning, building and leading enablement and operational initiatives and programming to achieve the successful onboarding of new hires; internal trainings on systems and tools readiness, processes, pricing, products and services; role-specific training; creating and updating sales tools; documenting and implementing internal processes and frameworks; and partnering with cross-functional stakeholders across operations, marketing, product, and more.
Core Competencies for Success
Strong interpersonal, presentation, organizational, and verbal/written communication skills, attention to detail, and the ability to manage a diverse workload
Suite of Microsoft Office, CRM/Salesforce preferred, Gainsight, Vidyard
Strong ability to collaborate and align enablement initiatives with business goals and tangential initiatives led by departments focused on supporting the teams responsible for revenue generation and renewals
Execute flawless Discovery Education demonstrations, presentations, and consultations appropriate to developing the knowledge and capabilities of employees
Possess expertise in existing educational and industry trends to increase employees’ understanding and application within the field of educational technology
Possess a thorough knowledge of the functional and educational aspects of Discovery Education’s products and services
Bring strong knowledge of sales training methodologies with creative and unique ways to practice and scale with partner-focused teams
Credentials and Experience
Experienced enablement professional with in-depth understanding of sales and partner success enablement strategies, methodologies, and best practices, with a track record of successfully implementing and driving sales enablement initiatives, additional background in education is preferred
3+ years in a coaching, enablement, or training role with an additional 3+ years of experience in account management, project management, and/or sales role with a proven track record of territory management, consultative sales, and exceptional client relations
Bachelor’s degree or an equivalent combination of skills, training, and experience. Ability to drive process mapping, continuous improvement, and change management, focused on process improvement for internal stakeholders
Experienced enablement professional who has delivered world-class programs and understands the importance of data-driven evaluation and program iteration
Act as CRM, LMS, Microsoft Office Suite, and SharePoint power user
Legal right to work in the United States
You must be able to work a hybrid schedule and split your time between our Charlotte, NC Corporate Headquarters, and remote work.
The hiring range for this position is between $96,650-$107,400 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, this position is eligible for an Annual Bonus.
Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the communities we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender, protected veteran status or disabled status, or genetic information.
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