Receptionist Bilingual Required
HIDALGO TMS PSYCHIATRIC SERVICES LL, Miami, FL, United States
Pay: $17.00 - $18.00 per hour
Job Description
Hidalgo TMS Psychiatric Services is seeking a professional, reliable, and compassionate Medical Receptionist to join our growing psychiatric practice. This role is critical to our daily operations and patient experience. The ideal candidate has direct experience in mental health settings, including TMS and Spravato coordination, insurance verification, and prior authorizations.
Key Responsibilities
Greet and assist patients with professionalism and excellent front-desk etiquette
Schedule, confirm, and manage patient appointments
Perform insurance verification for mental health services
Submit and follow up on prior authorizations (TMS, Spravato, medications, etc.)
Coordinate TMS and Spravato treatment schedules
Answer multi-line phone system and manage patient inquiries
Maintain accurate patient records in the EMR
Collect co-pays and assist with billing-related questions
Ensure HIPAA compliance and patient confidentiality at all times
Required Qualifications
Bilingual: English & Spanish (REQUIRED)
Previous experience in a psychiatric or mental health office
Knowledge of TMS and Spravato treatments
Experience with insurance verification and prior authorizations
Strong appointment scheduling and organizational skills
Excellent communication and customer service skills
Professional appearance and demeanor
Ability to multitask in a fast-paced clinical environment
Preferred Qualifications
Familiarity with EMR/EHR systems
Experience working with commercial insurance and Medicaid plans
Medical billing or front-office healthcare experience
Job Type: Full-time
Work Location: In person
Job Description
Hidalgo TMS Psychiatric Services is seeking a professional, reliable, and compassionate Medical Receptionist to join our growing psychiatric practice. This role is critical to our daily operations and patient experience. The ideal candidate has direct experience in mental health settings, including TMS and Spravato coordination, insurance verification, and prior authorizations.
Key Responsibilities
Greet and assist patients with professionalism and excellent front-desk etiquette
Schedule, confirm, and manage patient appointments
Perform insurance verification for mental health services
Submit and follow up on prior authorizations (TMS, Spravato, medications, etc.)
Coordinate TMS and Spravato treatment schedules
Answer multi-line phone system and manage patient inquiries
Maintain accurate patient records in the EMR
Collect co-pays and assist with billing-related questions
Ensure HIPAA compliance and patient confidentiality at all times
Required Qualifications
Bilingual: English & Spanish (REQUIRED)
Previous experience in a psychiatric or mental health office
Knowledge of TMS and Spravato treatments
Experience with insurance verification and prior authorizations
Strong appointment scheduling and organizational skills
Excellent communication and customer service skills
Professional appearance and demeanor
Ability to multitask in a fast-paced clinical environment
Preferred Qualifications
Familiarity with EMR/EHR systems
Experience working with commercial insurance and Medicaid plans
Medical billing or front-office healthcare experience
Job Type: Full-time
Work Location: In person