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Doula-PRN

Wellstar Health System, Griffin, GA, United States


How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honour every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‑being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.

Work Shift
Various (United States of America)

Job Summary
Wellstar recognizes the role of doulas for the improvement of health outcomes before, during and after pregnancy, and the reduction of racial/ethnic differences in rates of infant death and adverse perinatal outcomes. Wellstar seeks to increase the availability of doulas in areas most affected by infant and maternal mortality and to increase the number of women with a high risk of poor birth outcomes receiving doula services. The Women’s Health Full Spectrum Doula provides physical comfort techniques, emotional reassurance, comfort and encouragement, breastfeeding support, and evidence‑based informational support as part of the patient’s essential care team to expectant patients and their families during pregnancy, labor, and in the postpartum period, both virtually and in‑person and based upon cultural preferences. The doula will provide services to women during the periods of pregnancy, birth, and at least three months postpartum. The Women’s Health Full Spectrum Doula also provides direct patient education to expectant women and their families within the communities Wellstar serves. As such, they assume a variety of roles such as subject‑matter expert, teacher, patient coach, researcher, and consultant. The Women’s Health Full Spectrum Doula is responsible for directly leading educational courses offered at a wide variety of patient‑centered times and locations—including day, evening, and weekend options. The Women’s Health Full Spectrum Doula reports to the Director of Women’s Health and is responsible for the learning and development needs for those they have been designated to support. As a member of the Women’s Health Service Line, it is expected that the individual upholds and supports Wellstar in achieving its mission and goals, fosters communication and collaborative practice between disciplines and serves as a positive role model to promote professional practice. This work is done in partnership with system and facility resources to ensure alignment and sustainability. The scope of responsibility for the position includes both system and community activities.

Patient Support and Advocacy
Ascertains the patient’s knowledge about and goals for labor/delivery and provides individualized care to patients based upon their needs. Proactively plans for the pre‑ and postnatal care of patients across the care continuum through patient support and education. Provides attention to physical comfort through techniques such as touch, massage, and assistance with breathing. Offers emotional reassurance, comfort, and encouragement. Offers guidance and support with the initiation of breastfeeding. Demonstrates knowledge and sensitivity to cultural differences and diversity, understanding the family’s special cultural needs and planning care accordingly. Provides evidence‑based information to the patient about what is happening during labor and the immediate postpartum period, including an explanation of procedures. Communicates with the patient when labor is progressing and encourages the patient to go to their hospital location. Provides evidence‑based information to facilitate an informed decision‑making process. Assists with communication between the patient and hospital staff. Advocates for families, patients, infants, and children in the workplace, community and within the health care system.

Leader of Learning
Develops and delivers educational programming that addresses the identified learning needs for program participants, utilizes in‑person and online platforms, and delivers evidence‑based education. Instructs women and their families at multiple Wellstar locations—including birthing hospitals and health parks. Informs design, development, implementation, and evaluation of learning and educational activities or programs for the Women’s Health Service Line. Provides relationship‑based patient‑centered care that is consistent with population‑specific characteristics (e.g., age, gender, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity. Provides facility‑based maternity tours to orient families with care options at birthing hospitals. Collaborates within the Women’s Health Service Line to ensure learning activities are equitable and inclusive for all registrants and patients when appropriate.

Evidence‑Based Practice and Research
Participates in data collection, poses relevant clinical questions to advanced evidence‑based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions. Utilizes evidence to guide the development and provision of women’s education programs with regard to content, methods, and evaluation. Utilizes current research findings to provide a strong evidence base for practice and obtains continuing education to enhance skills and obtain/maintain certification. Partners with subject‑matter experts to ensure educational initiatives support current policies and expected practices based on evidence. Utilizes local and system quality data to drive educational programs.

Resources and Support
Provides follow‑up with patients and their families/support systems regarding satisfaction and implements a plan in collaboration with the leader for timely and appropriate resolution of concerns. Makes appropriate referrals to other health care professionals and community resources. Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description—including regulatory and accreditation requirements and standards—ensuring goals such as TJC Patient Safety Goals and WellStar Health Systems safety absolutes. Maintains the maintenance of relevant competencies as the subject‑matter expert and as a professional educator, to maintain credibility and relevance to the work. Maintains ongoing communication with department coordinators to determine program needs in relation to Women’s Health Education programs.

Required Minimum Education

Bachelor’s in Public Health (Preferred)

Bachelor’s in Health Promotion (Preferred)

Bachelor’s in Education (Preferred)

Bachelor’s in Health Education (Preferred)

Bachelor’s in Nursing (Preferred)

Bachelor’s in Social Work (Preferred)

Required Minimum Licenses and Certifications

Certificate in Labor Support Doula

Basic Life Support within 30 days

Certificate in Childbirth Educator (Preferred) within 1 year

Required Minimum Experience
Minimum 2 years. Two or more years of experience within a health or behavioral health type setting. Experience working with persons and populations with diverse backgrounds; proficiency in health education and health promotion theory and practice; high‑quality written and oral interpersonal communication skills; competence in public speaking and presenting; and experience providing perinatal education or perinatal family support.

Preferred or Required Minimum Skills
Ability to read, write and speak the English language, optimize the use of technology to support learning, and hold basic computer skills; strong interpersonal, collaborative skills along with customer service skills required; ability to function in an autonomous manner. Possesses excellent time‑management skills and a strong understanding of adult learning theories, and can utilize multiple methods to implement education.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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