Home Care Supervisor
Jewish Family and Children's Services of San Francisco, the Peninsula, Marin and Sonoma Counties, San Francisco, CA, United States
Description
AGENCY OVERVIEW: Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.
Seniors At Home offers a wide range of services to help older adults live safe, healthy, and independent lives, including home care, personal assistant services, companionship, and specialized dementia and palliative care. We provide the Bay Area’s leading continuum of care for aging adults.
POSITION SUMMARY
Under the supervision of the Director of Home Care, the Home Care Supervisor is responsible for managing home care services for Holocaust Survivor clients and coordinating the initiation of client services in collaboration with the Director of Holocaust Survivor Programs and assigned Care Manager. Key responsibilities include ensuring that ADL care plan needs are met, working with staffing coordinators to ensure all client hours are appropriately staffed, and monitoring that home care aides to ensure all training and continuing education requirements are in compliance with CDSS regulations.
COMPENSATION AND BENEFITS
Pay Range: $34.87 - $36.92 (depending on experience)
Employment Type: full-time, non-exempt position with benefits
Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
16 holidays (10 federal and up to 6 Jewish holidays), annually
3 weeks of vacation and 2 weeks of sick leave, annually
ESSENTIAL DUTIES AND RESPONSIBILITIES
Upon completion of all initial paperwork, initiates the client onboarding process
Explains all home care service policies to the client, including the role of the Claims Conference, SAH responsibilities in providing the allotted hours of care, and reviews and completes all onboarding paperwork
In conjunction with the client, family, and home care aide, the HCS completes an individualized care plan at the client’s home
Conducts a safety assessment during the initial consultation with the client, home care aide, and/or family member
Collaborates with the Care Manager to implement the client care plan through home care visits, as directed by the Director of Holocaust Survivor Programs and/or Care Manager
Conducts in-home supervision per established protocols and assists in the evaluation and supervision of caregivers
Communicates all changes in client condition to the Care Manager or Director of Holocaust Survivor Programs promptly, so the DAF is updated in a timely manner
Supervises and assists in resolving matters between home care aides and families
Provides new client follow-up per department policy, adhering to the new start-of-care follow-up process, including addressing clients' questions and concerns to ensure satisfaction
Participates in the after-hours on-call rotation to support staffing coordinators as needed, and provides management support to clients and home care aides
JOB QUALIFICATIONS
Russian language proficiency is required
Minimum of three years of professional experience in Home Care or Social Services setting is required
Strong commitment to providing responsive services to the community and to establishing excellent rapport with clients, staff and community workers
Demonstrated ability to convey complex information clearly to clients, home care aides and leadership
Ability to develop trust and credibility by following through on tasks and commitments
Demonstrated ability to build strong team relationships and foster a supportive work environment
Demonstrated skills in the use of Microsoft Word, Excel, Access, Outlook, and other computer software
Ability to address client and home care aide concerns with sound judgment and professionalism
All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.
#J-18808-Ljbffr
AGENCY OVERVIEW: Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.
Seniors At Home offers a wide range of services to help older adults live safe, healthy, and independent lives, including home care, personal assistant services, companionship, and specialized dementia and palliative care. We provide the Bay Area’s leading continuum of care for aging adults.
POSITION SUMMARY
Under the supervision of the Director of Home Care, the Home Care Supervisor is responsible for managing home care services for Holocaust Survivor clients and coordinating the initiation of client services in collaboration with the Director of Holocaust Survivor Programs and assigned Care Manager. Key responsibilities include ensuring that ADL care plan needs are met, working with staffing coordinators to ensure all client hours are appropriately staffed, and monitoring that home care aides to ensure all training and continuing education requirements are in compliance with CDSS regulations.
COMPENSATION AND BENEFITS
Pay Range: $34.87 - $36.92 (depending on experience)
Employment Type: full-time, non-exempt position with benefits
Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
16 holidays (10 federal and up to 6 Jewish holidays), annually
3 weeks of vacation and 2 weeks of sick leave, annually
ESSENTIAL DUTIES AND RESPONSIBILITIES
Upon completion of all initial paperwork, initiates the client onboarding process
Explains all home care service policies to the client, including the role of the Claims Conference, SAH responsibilities in providing the allotted hours of care, and reviews and completes all onboarding paperwork
In conjunction with the client, family, and home care aide, the HCS completes an individualized care plan at the client’s home
Conducts a safety assessment during the initial consultation with the client, home care aide, and/or family member
Collaborates with the Care Manager to implement the client care plan through home care visits, as directed by the Director of Holocaust Survivor Programs and/or Care Manager
Conducts in-home supervision per established protocols and assists in the evaluation and supervision of caregivers
Communicates all changes in client condition to the Care Manager or Director of Holocaust Survivor Programs promptly, so the DAF is updated in a timely manner
Supervises and assists in resolving matters between home care aides and families
Provides new client follow-up per department policy, adhering to the new start-of-care follow-up process, including addressing clients' questions and concerns to ensure satisfaction
Participates in the after-hours on-call rotation to support staffing coordinators as needed, and provides management support to clients and home care aides
JOB QUALIFICATIONS
Russian language proficiency is required
Minimum of three years of professional experience in Home Care or Social Services setting is required
Strong commitment to providing responsive services to the community and to establishing excellent rapport with clients, staff and community workers
Demonstrated ability to convey complex information clearly to clients, home care aides and leadership
Ability to develop trust and credibility by following through on tasks and commitments
Demonstrated ability to build strong team relationships and foster a supportive work environment
Demonstrated skills in the use of Microsoft Word, Excel, Access, Outlook, and other computer software
Ability to address client and home care aide concerns with sound judgment and professionalism
All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.
#J-18808-Ljbffr