Health Services Administrator I - Sexual Health Clinic
King County, Seattle, WA, United States
This position is responsible for administration and day-to-day operations of the Sexual Health Clinic (SHC) located on the Harborview Medical Center campus. The STI Program is a major component of the HIV/STI/HCV Section, Prevention Division, Public Health–Seattle & King County. The program has an annual budget of approximately $6,000,000 and a staff of over 45 employees. The program provides STI and HIV testing and clinical services, PrEP, HCV treatment, STI surveillance, disease‑control measures such as partner notification and outreach, and research projects. This position also oversees general staff who work in the Max Clinic. The SHC Manager will manage or oversee multiple complex functions such as clinic operations, program development, personnel, contracting and purchasing, financial management and budget, information management and staff supervision. The position will collaborate closely with the HIV/STI/HCV Disease Control Officer, the Regional Health Administrator for the combined HIV/STI/HCV Section, and Prevention Division Administration.
Work Schedule
Monday – Friday: 8:00 am – 5:00 pm
Remote and Onsite Work
This position works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Harborview Ninth and Jefferson Building - 908 Jefferson 11th Floor, Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Responsibilities
Provide leadership and overall operational management for all aspects of the STI portion of the HIV/STI/HCV Section, in collaboration with program Medical Directors and HIV/STI/HCV Regional Health Administrator.
Assure effective clinic operations and facilities management for the SHC
Ensure personnel, facilities and records meet clinical compliance and safety standards for both Public Health and Harborview
Lead needs assessments, program development and clinic‑operations improvements in conjunction with the program, section leadership teams and key individuals in partner agencies
Collaborate with clinical personnel to oversee maintenance and upgrades of the electronic medical record system (Epic)
Play a key role in the design and implementation of new projects and changes to clinic operations
Financial, Grants and Contracts Management
Develop, monitor and manage the STI Program budget in collaboration with the BFO, Prevention Division fiscal staff and the HIV/STI/HCV Regional Health Administrator
Conduct annual budget development and liaison with UW/HMC related to budget
Assure compliance with grant and contract deliverables, reporting and other provisions
Work with BFO on creating budgets for new grants, monitoring grant funding and making adjustments to staff time coding
Supervision and Human Resources
Supervise or assure supervision of all team leaders working in the SHC and provide staff direction, performance appraisals and professional development
Process all procedures related to recruitment, hiring, performance appraisal, disciplinary processes, labor union involvement and payroll for staff including PHSKC and Harborview employees
Ensure personnel and departmental policies are followed for both Public Health and Harborview employees
Participate in the hiring process for all positions in the SHC and handle any personnel issues that require escalation to HR
Outside Agency Liaison
Maintain effective communication with Harborview, University of Washington, Washington Department of Health, CDC and other partners
Public Health Special Projects
Represent SHC operational needs in departmental processes and planning such as Prevention Leadership Team and Health Information Technology arenas
Serve on department‑wide committees
Lead special projects to improve clinic and public health investigation processes
Other Duties
Include emergency preparedness activities and other special assignments
Ideal Candidate
Demonstrated knowledge of public health principles, infectious diseases and disease‑control measures for at‑risk populations
At least three years of experience at a management level in a STI or other public health clinic setting
Experience managing a public health or related health services program, including clinic setting experience
Experience supervising diverse staff, including licensed professional and non‑professional staff
Working knowledge of HR and labor‑relations practices, employment practices, public policy development, performance‑improvement coaching and business productivity enhancement
Demonstrated ability to develop and analyze budgets and manage complex finances in a government setting
Experience developing and managing grants and contracts
Skills to work with diverse populations and interest groups, and to communicate with stakeholders of diverse perspectives and interests
Knowledge of project management, organizational design and development, management analysis and epidemiology
Ability to develop and manage work plans for a large program; meet deadlines; handle multiple tasks; solve problems; resolve conflict and negotiate positive results
Excellent oral and written communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Desired Candidate
Master’s degree in Public Health Administration or related field combined with relevant experience
Advanced knowledge of STIs, prevention, intervention and control strategies
Knowledge of King County and University of Washington administrative systems and procedures
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, age, genetic information, disability, veteran status or other protected class.
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Work Schedule
Monday – Friday: 8:00 am – 5:00 pm
Remote and Onsite Work
This position works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Harborview Ninth and Jefferson Building - 908 Jefferson 11th Floor, Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Responsibilities
Provide leadership and overall operational management for all aspects of the STI portion of the HIV/STI/HCV Section, in collaboration with program Medical Directors and HIV/STI/HCV Regional Health Administrator.
Assure effective clinic operations and facilities management for the SHC
Ensure personnel, facilities and records meet clinical compliance and safety standards for both Public Health and Harborview
Lead needs assessments, program development and clinic‑operations improvements in conjunction with the program, section leadership teams and key individuals in partner agencies
Collaborate with clinical personnel to oversee maintenance and upgrades of the electronic medical record system (Epic)
Play a key role in the design and implementation of new projects and changes to clinic operations
Financial, Grants and Contracts Management
Develop, monitor and manage the STI Program budget in collaboration with the BFO, Prevention Division fiscal staff and the HIV/STI/HCV Regional Health Administrator
Conduct annual budget development and liaison with UW/HMC related to budget
Assure compliance with grant and contract deliverables, reporting and other provisions
Work with BFO on creating budgets for new grants, monitoring grant funding and making adjustments to staff time coding
Supervision and Human Resources
Supervise or assure supervision of all team leaders working in the SHC and provide staff direction, performance appraisals and professional development
Process all procedures related to recruitment, hiring, performance appraisal, disciplinary processes, labor union involvement and payroll for staff including PHSKC and Harborview employees
Ensure personnel and departmental policies are followed for both Public Health and Harborview employees
Participate in the hiring process for all positions in the SHC and handle any personnel issues that require escalation to HR
Outside Agency Liaison
Maintain effective communication with Harborview, University of Washington, Washington Department of Health, CDC and other partners
Public Health Special Projects
Represent SHC operational needs in departmental processes and planning such as Prevention Leadership Team and Health Information Technology arenas
Serve on department‑wide committees
Lead special projects to improve clinic and public health investigation processes
Other Duties
Include emergency preparedness activities and other special assignments
Ideal Candidate
Demonstrated knowledge of public health principles, infectious diseases and disease‑control measures for at‑risk populations
At least three years of experience at a management level in a STI or other public health clinic setting
Experience managing a public health or related health services program, including clinic setting experience
Experience supervising diverse staff, including licensed professional and non‑professional staff
Working knowledge of HR and labor‑relations practices, employment practices, public policy development, performance‑improvement coaching and business productivity enhancement
Demonstrated ability to develop and analyze budgets and manage complex finances in a government setting
Experience developing and managing grants and contracts
Skills to work with diverse populations and interest groups, and to communicate with stakeholders of diverse perspectives and interests
Knowledge of project management, organizational design and development, management analysis and epidemiology
Ability to develop and manage work plans for a large program; meet deadlines; handle multiple tasks; solve problems; resolve conflict and negotiate positive results
Excellent oral and written communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Desired Candidate
Master’s degree in Public Health Administration or related field combined with relevant experience
Advanced knowledge of STIs, prevention, intervention and control strategies
Knowledge of King County and University of Washington administrative systems and procedures
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, age, genetic information, disability, veteran status or other protected class.
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