Resident Care Coordinator
Discovery Senior Living, Webster, TX, United States
About Discovery Management Group
Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.
Resident Care Coordinator
As the Resident Care Coordinator, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role
As the Resident Care Coordinator, you will support the Director of Health & Wellness with both administrative and clinical coordination responsibilities within the Wellness Department. This role plays a key part in ensuring resident care services are delivered safely, accurately, and in compliance with company policies and state regulations.
Position Highlights
Status: FULL TIME
Location: 14520 Highway 3, Webster, TX 77598
What You’ll Do
Assist the Director of Health & Wellness with administrative and operational duties within the Wellness Department
Coordinate resident care needs including scheduling, documentation, and required clinical logs
Develop and maintain resident care staffing schedules, ensuring regulatory and company compliance with a four-week rolling schedule
Track team member call-offs and assist with scheduling coverage as needed
Maintain resident care scheduling records and approved time‑off documentation
Perform daily filing and organization of resident clinical records, ensuring accuracy, completeness, and physician signatures when required
Retrieve and track signed physician orders within required timeframes
Assist with medication cart audits and medication administration process reviews
Monitor medication passes to ensure accuracy, timeliness, and compliance; provide coaching and support as needed
Assist with MAR reviews and monthly reconciliations
Track and monitor lab orders, enter lab orders for scheduled draw days, and maintain required documentation
Assist with preparation of documentation prior to in‑house physician visits
Schedule resident medical appointments and coordinate transportation as needed
Conduct Memory Care room safety checks as assigned
Assist with ordering wellness supplies and maintaining inventory
Support new hire orientation and training for Care Managers and Medication Technicians
Assist with evaluations of Care Managers and Medication Technicians
Perform building rounds to assess resident care delivery and address needs
Ensure resident rights are upheld at all times
Communicate changes in resident condition to the Director of Health & Wellness or physician when required, ensuring proper documentation
Participate in Manager on Duty rotation as assigned
Support fire safety, disaster preparedness, and emergency procedures
Perform other duties as assigned
Qualifications
Certified Nurse’s Aide (CNA) certification and/or Qualified Medication Aide (QMA) certification
High School diploma or GED
Minimum age of 18
CPR certification
First Aid certification
Previous experience working with seniors preferred
Ability to communicate effectively with residents, families, and team members
Ability to read, interpret, and complete required documentation and logs
Strong organizational, time management, and multitasking skills
Ability to remain calm and make sound decisions in urgent or stressful situations
Demonstrated good judgment, problem‑solving, and decision-making skills
Ability to work indoors in a clinic
Benefits You’ll Enjoy
Competitive wages
Early access to earned wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Company provided uniforms
Employee Assistance Program
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.
Regulatory Compliance & Background Screening
Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies.
JOB CODE: 1008218
#J-18808-Ljbffr
Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.
Resident Care Coordinator
As the Resident Care Coordinator, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role
As the Resident Care Coordinator, you will support the Director of Health & Wellness with both administrative and clinical coordination responsibilities within the Wellness Department. This role plays a key part in ensuring resident care services are delivered safely, accurately, and in compliance with company policies and state regulations.
Position Highlights
Status: FULL TIME
Location: 14520 Highway 3, Webster, TX 77598
What You’ll Do
Assist the Director of Health & Wellness with administrative and operational duties within the Wellness Department
Coordinate resident care needs including scheduling, documentation, and required clinical logs
Develop and maintain resident care staffing schedules, ensuring regulatory and company compliance with a four-week rolling schedule
Track team member call-offs and assist with scheduling coverage as needed
Maintain resident care scheduling records and approved time‑off documentation
Perform daily filing and organization of resident clinical records, ensuring accuracy, completeness, and physician signatures when required
Retrieve and track signed physician orders within required timeframes
Assist with medication cart audits and medication administration process reviews
Monitor medication passes to ensure accuracy, timeliness, and compliance; provide coaching and support as needed
Assist with MAR reviews and monthly reconciliations
Track and monitor lab orders, enter lab orders for scheduled draw days, and maintain required documentation
Assist with preparation of documentation prior to in‑house physician visits
Schedule resident medical appointments and coordinate transportation as needed
Conduct Memory Care room safety checks as assigned
Assist with ordering wellness supplies and maintaining inventory
Support new hire orientation and training for Care Managers and Medication Technicians
Assist with evaluations of Care Managers and Medication Technicians
Perform building rounds to assess resident care delivery and address needs
Ensure resident rights are upheld at all times
Communicate changes in resident condition to the Director of Health & Wellness or physician when required, ensuring proper documentation
Participate in Manager on Duty rotation as assigned
Support fire safety, disaster preparedness, and emergency procedures
Perform other duties as assigned
Qualifications
Certified Nurse’s Aide (CNA) certification and/or Qualified Medication Aide (QMA) certification
High School diploma or GED
Minimum age of 18
CPR certification
First Aid certification
Previous experience working with seniors preferred
Ability to communicate effectively with residents, families, and team members
Ability to read, interpret, and complete required documentation and logs
Strong organizational, time management, and multitasking skills
Ability to remain calm and make sound decisions in urgent or stressful situations
Demonstrated good judgment, problem‑solving, and decision-making skills
Ability to work indoors in a clinic
Benefits You’ll Enjoy
Competitive wages
Early access to earned wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Company provided uniforms
Employee Assistance Program
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.
Regulatory Compliance & Background Screening
Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies.
JOB CODE: 1008218
#J-18808-Ljbffr