Medical Assistant I - Davis
Communicare+OLE, Davis, CA, United States
Position Title
Medical Assistant I
Department
Medical
Reports To Title
Back Office Supervisor
DLSE/FLSA Status
Nonexempt/Hourly position
Supervisory Responsibilities
YES
Location
Davis, CA
Schedule
Monday‑Friday 8 am‑5 pm; occasional evenings 12 pm‑9 pm
Pay Range
$25.58 – $31.26 hourly
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high‑quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home‑visiting, and community and school‑based programs.
Benefits
Medical, Dental, Vision Coverage
Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
18 days of PTO (Vacation & Sick)
10 Paid Holidays + 1 Float Holiday
2% employer match with employee 4% contribution 403(b) retirement plan
Tuition Reimbursement of up to $2,000 per Calendar Year for part‑time and full‑time employees (prorated per Full‑Time Equivalent)
Life & Accidental Insurance Coverage
Employer contribution for Health Savings Account
Flexible Spending Account (FSA) and Limited FSA Options
Job Summary / Overview
The Medical Assistant works with the medical services staff to assist with medical visits and provide initial patient intake. The Medical Assistant is part of a multidisciplinary team composed of the clinic services coordinator, physicians, nurse practitioners, physician assistants, and community health workers educators to provide comprehensive care to a primarily low‑income, non‑English speaking population. The Medical Assistant ensures optimum patient care through efficient rooming of patients, good communication with patients and staff, performing medical procedures, providing patient education and follow‑up care instructions, and completing daily documentation.
CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply, including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. You are welcome here.
Minimum Position Requirements: Education, Experience, Skills / Training
Education:
High school diploma or general education degree (GED) required.
Accredited medical assistant program in California – completion required; CA Medical Assistant certification strongly preferred.
Phlebotomy Certificate strongly preferred.
Experience / Lived Experience:
Entry level, up to one year of experience.
Must certify and remain current in CPR.
Special Skills / Training:
Strong verbal and written communication skills.
Strong interpersonal and customer service skills required.
Computer skills – Microsoft Office Suite, strong data entry skills; electronic health record system required.
Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred.
Strong analytical and problem‑solving skills and attention to detail required.
Reliable transportation required.
Essential Functions And Responsibilities
Interview patients for program eligibility for a variety of health care coverage programs including, but not limited to, Covered California, Medi‑Cal, Healthy Families, Patient Assistance Program (PAP), and County Medical Services Program (CMSP).
Assist patients with applications to the various programs and in collecting necessary documentation.
Educate patients, family members, and community about various health coverage programs.
Provide data entry of patient information into electronic health record system.
Support community events and health fairs.
Greet patients into exam room areas and drive a positive patient customer service experience.
Room patients, obtain and document vital signs.
Collect and document patient history and current state of health.
Disinfect and prepare treatment rooms, equipment and supplies in a timely manner to ensure optimum flow.
Provide patient education and follow‑up care instructions as directed by provider at discharge.
Perform panel management and non‑visit tasks as assigned by Provider or Nurse.
Work closely with providers to provide high quality care to each patient by addressing their health needs and concerns.
Proactively ensure that Provider/MA ‘huddles’ take place on time in preparation for each shift.
Perform various routine screening and procedures as directed by medical provider and document findings as per protocol.
Perform various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks, ear washes, nebulizer treatments, urine dipsticks, specimen collection for throat and/or urine cultures, wound cleaning, PPD placement, INR, glucose, HCG, and Hemoglobin A1C (some procedures may not be applicable to all sites).
Administer immunizations per provider order and document in electronic health record.
Ensure that all logs, forms, records and charts are complete, thorough and accurate.
Document freezer & refrigerator temperature and take appropriate action to maintain correct temperatures.
Run quality assurance tests daily to ensure proper functionality of equipment for in‑house testing.
Practice standard safety precautions to ensure safety to self, other staff and patients, including handling of contained waste and sharps, and cleaning and disinfecting medical equipment after use.
Communicate clearly with providers, other staff and patients to promote optimum clinic flow and proper patient hand‑off; communicate with Back Office Supervisor on urgent issues.
Appropriately complete chart prep, support with QI measures, as well as carrying out other administrative tasks assigned by the back office supervisor.
Actively respond to patient messages in a timely manner as indicated by site leadership.
Proactively help teammates during down time.
Recommend improvement in processes and practices through the proper channels.
May be required to float/travel to other sites.
Perform other duties as assigned.
Additional Information
Perform other duties as assigned. The position may be required to float or travel to other sites.
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Medical Assistant I
Department
Medical
Reports To Title
Back Office Supervisor
DLSE/FLSA Status
Nonexempt/Hourly position
Supervisory Responsibilities
YES
Location
Davis, CA
Schedule
Monday‑Friday 8 am‑5 pm; occasional evenings 12 pm‑9 pm
Pay Range
$25.58 – $31.26 hourly
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high‑quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home‑visiting, and community and school‑based programs.
Benefits
Medical, Dental, Vision Coverage
Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
18 days of PTO (Vacation & Sick)
10 Paid Holidays + 1 Float Holiday
2% employer match with employee 4% contribution 403(b) retirement plan
Tuition Reimbursement of up to $2,000 per Calendar Year for part‑time and full‑time employees (prorated per Full‑Time Equivalent)
Life & Accidental Insurance Coverage
Employer contribution for Health Savings Account
Flexible Spending Account (FSA) and Limited FSA Options
Job Summary / Overview
The Medical Assistant works with the medical services staff to assist with medical visits and provide initial patient intake. The Medical Assistant is part of a multidisciplinary team composed of the clinic services coordinator, physicians, nurse practitioners, physician assistants, and community health workers educators to provide comprehensive care to a primarily low‑income, non‑English speaking population. The Medical Assistant ensures optimum patient care through efficient rooming of patients, good communication with patients and staff, performing medical procedures, providing patient education and follow‑up care instructions, and completing daily documentation.
CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply, including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. You are welcome here.
Minimum Position Requirements: Education, Experience, Skills / Training
Education:
High school diploma or general education degree (GED) required.
Accredited medical assistant program in California – completion required; CA Medical Assistant certification strongly preferred.
Phlebotomy Certificate strongly preferred.
Experience / Lived Experience:
Entry level, up to one year of experience.
Must certify and remain current in CPR.
Special Skills / Training:
Strong verbal and written communication skills.
Strong interpersonal and customer service skills required.
Computer skills – Microsoft Office Suite, strong data entry skills; electronic health record system required.
Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred.
Strong analytical and problem‑solving skills and attention to detail required.
Reliable transportation required.
Essential Functions And Responsibilities
Interview patients for program eligibility for a variety of health care coverage programs including, but not limited to, Covered California, Medi‑Cal, Healthy Families, Patient Assistance Program (PAP), and County Medical Services Program (CMSP).
Assist patients with applications to the various programs and in collecting necessary documentation.
Educate patients, family members, and community about various health coverage programs.
Provide data entry of patient information into electronic health record system.
Support community events and health fairs.
Greet patients into exam room areas and drive a positive patient customer service experience.
Room patients, obtain and document vital signs.
Collect and document patient history and current state of health.
Disinfect and prepare treatment rooms, equipment and supplies in a timely manner to ensure optimum flow.
Provide patient education and follow‑up care instructions as directed by provider at discharge.
Perform panel management and non‑visit tasks as assigned by Provider or Nurse.
Work closely with providers to provide high quality care to each patient by addressing their health needs and concerns.
Proactively ensure that Provider/MA ‘huddles’ take place on time in preparation for each shift.
Perform various routine screening and procedures as directed by medical provider and document findings as per protocol.
Perform various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks, ear washes, nebulizer treatments, urine dipsticks, specimen collection for throat and/or urine cultures, wound cleaning, PPD placement, INR, glucose, HCG, and Hemoglobin A1C (some procedures may not be applicable to all sites).
Administer immunizations per provider order and document in electronic health record.
Ensure that all logs, forms, records and charts are complete, thorough and accurate.
Document freezer & refrigerator temperature and take appropriate action to maintain correct temperatures.
Run quality assurance tests daily to ensure proper functionality of equipment for in‑house testing.
Practice standard safety precautions to ensure safety to self, other staff and patients, including handling of contained waste and sharps, and cleaning and disinfecting medical equipment after use.
Communicate clearly with providers, other staff and patients to promote optimum clinic flow and proper patient hand‑off; communicate with Back Office Supervisor on urgent issues.
Appropriately complete chart prep, support with QI measures, as well as carrying out other administrative tasks assigned by the back office supervisor.
Actively respond to patient messages in a timely manner as indicated by site leadership.
Proactively help teammates during down time.
Recommend improvement in processes and practices through the proper channels.
May be required to float/travel to other sites.
Perform other duties as assigned.
Additional Information
Perform other duties as assigned. The position may be required to float or travel to other sites.
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