Patient Services Manager 2
Sodexo, Galveston, TX, United States
Role Overview
Join the Sodexo team as a
Patient Services Manager 2
at
UTMB
in
Galveston, TX.
As the Patient Services Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
What You'll Do
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
perform tray assessments to ensure food quality and presentation and tray accuracy;
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Location
US-TX-GALVESTON
System ID
987840
Category
Food Service
Employment Status
Full-Time
Exempt
Posted Range
$70975 to $91850
Company : Segment Desc
HOSPITALS
On-Site
#J-18808-Ljbffr
Join the Sodexo team as a
Patient Services Manager 2
at
UTMB
in
Galveston, TX.
As the Patient Services Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
What You'll Do
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
perform tray assessments to ensure food quality and presentation and tray accuracy;
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Location
US-TX-GALVESTON
System ID
987840
Category
Food Service
Employment Status
Full-Time
Exempt
Posted Range
$70975 to $91850
Company : Segment Desc
HOSPITALS
On-Site
#J-18808-Ljbffr